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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 507 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class U6GR Series Quantum ULED 4K UHD Smart Roku TV's picture quality, color accuracy, and the ease of use of its Roku interface. Many appreciate the TV's value for its price. However, some customers reported issues with the remote control and a lower refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 507 reviews
  • Rated 5 out of 5 stars

    Hisense - 65' Roku TV - ULED - 4K

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv for the price. Screen is clear and bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain does the job ……………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support VRR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has VRR and is good for games. The sound is not that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Ug6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv bought for my mother for Christmas she loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roku security breach

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at deep discount and fell victim to a scam delivered through the tv. Hulu told us that Toku is aware of this security breach. Buyers beware. I returned it.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi ThomasB, thank you for purchasing the Hisense 65U6GR and for taking the time to provide us with this feedback. We're sorry to hear that you had a bad experience with your TV, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Ok tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is ok . I own a few high end TVs in my home . This tv I didn’t want to break the bank for a basic pool table bar area tv. I don’t recommend it has a daily theater tv at all . It fits my bill far as background noise or using the apps while entertaining .

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Crazydimes, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Hijunk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a little over a year. Now the middle of the tv is dark basically creating a stripe across the middle of it. Trash

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Picture failed after one week of minimal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS. First, the remote didn't work, and entire unit had to be returned. You MUST have the remote to operate this TV. Second unit got up an running, but one week later, the picture suddenly faded out. Instead of rich blacks I was seeing weak grays, plus lots of banding.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Fefe, thank you for purchasing the Hisense 65U6GR and for taking the time to provide us with feedback. We're so sorry to hear that the picture faded out. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    died within 6 months of purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV worked great for 6 months until the screen completely went out on us. I would not recommend this tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags and most shows are blurry i might return. The sound is also not great

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv just wish it had a reg remote instead of the roku remote

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello dman, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We are sorry to hear that you are unhappy with the TV remote. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality for smaller rooms with not too much exterior light.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I allowed a phone sales rep to talk me into this TV. Big mistake. The color was not outstanding to say the least. I corrected my mistake by returning it and getting a Samsung….the one I had originally planned to buy. Shame on me for falling for it.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Bobbie, thank you for purchasing the Hisense 65U6GR and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    DOA should've bought a name brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's stuck on Setup screen. This seems to be a known issue. PAcking up and returning a 65 inch TV is NOT what I want to do nor do I have the time. Think twice about picking up this TV as you could have the same issues that many seem to have online.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello amu23, thank you for your interest in the Hisense 65U6G and for taking the time to provide us with feedback. We're so sorry to hear that your TV is stuck on the set up screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Not smooth motion 240hz refresh rate it was a rip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is false advertisement, it doesn't have 240hz enchanced motion rate. It has 240hz refresh rate for gaming tiering. Its made for gaming but it still causes tier in the games so this is if you don't like that soup oprah effect and you like gaming then this is for you. Great for still picture.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Zyllac, thank you for purchasing the Hisense 65U6GR and for taking the time to provide us with feedback. We’re so sorry to hear that you are unsatisfied with the 240 motion rate! We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Broken after 2 months.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on May 19, 2022. As of Aug 8, 2022, it has broken. The issues started today, it had two weird lines vertically in the middle. Next minute, it turned completely black. I resetted it, unplugged as suggested in many YouTube videos and online solutions, nothing has worked. I tried different outlets. I am reaching out to support but I will probably need to buy a new TV.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Austin, thank you for purchasing the Hisense 65U6GR and for taking the time to provide us with feedback. We're sorry to hear that your sound bar is no longer pairing with the TV. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Maybe worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are way off. Not a crisp picture at all! Would be good for a garage tv but thats about it.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Robe2130, thank you for purchasing the Hisense 65U6GR and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Not pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed by this tv at all. I returned it back to the store.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Meek, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with this feedback. We're sorry to hear that you are not pleased with your TV, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Do not be afraid of HISENSE!! Absolutely awesome!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 65" VIZIO MQ6 that had continua's back light issues after one week. I did some homework and found Hisense to receive 4 and 5 star reviews. I purchased this on Feb 6 brought it home, mounted it on the wall and was BLOWN AWAY AT THE PICTURE!! This thing is awesome and Roku is so simple and fast. BUY IT!!

    I would recommend this to a friend
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