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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 507 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class U6GR Series Quantum ULED 4K UHD Smart Roku TV's picture quality, color accuracy, and the ease of use of its Roku interface. Many appreciate the TV's value for its price. However, some customers reported issues with the remote control and a lower refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-507 of 507 reviews
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. excellent video quality. Very strong built.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Perfect for the price !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K is amazing ! Some people are saying there is an issue with the Refresh Rate But I don’t see it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and picture quality is perfect. Add this TV to my garage

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new television it’s big clear the soun is good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Would recommend as a good value and price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts on new tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the tv at bestbuy tonight i got home opened the box and it had no control or stands in bag just came with power coard and a small booklet. Paid for a new tv not a used tv for it to be missing parts smh.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Rguerrero, thank you for purchasing the Hisense 65U6GR and for taking the time to provide us with feedback. We’re so sorry to hear that you did not receive the remote control or TV stand. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Thanks Bestbuy for selling the same TV for $150

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LESS....Just bought the U6G for $650. What do I have to do? Pack up a 65 inch TV and bring it back, buy the UG6R for $499. What a pain! UGH!

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello edavisiii, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We’re sorry to hear that the 65U6GR went on sale after you purchased the 65U6G. For information regarding pricing, discounts and availability of these models, please reach out directly to BestBuy. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

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