Customer Ratings & Reviews
- Model:
- 65U7K
- SKU:
- 6541872
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class U7 Series Mini-LED QLED 4K UHD Smart Google TV's exceptional picture quality, brightness, and ease of use, making it particularly well-suited for gaming and movie viewing. However, some users have noted concerns regarding black levels and the performance of the Google TV software and remote control. While the price is often cited as a positive, a few users experienced issues with viewing angles and software responsiveness.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Black levels
Will not buy this brand again and will not recomed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black and all other dark colors will pixalate. Hisense wants me to pay them $5 to answer a question on this TV I bought May 15th.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello CarlH, thank you for your review on the Hisense 65U7K, and for sharing your feedback. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Great tv!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality tv, keeps up with the gamers and has lasted a year with high usage levels.
I would recommend this to a friendGreat TV Needs a little help with Sound Leveling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV though it has an issue in Auto Leveling Sound Volume when going from a Streaming (TV Show or Movie) to a Commercial - Volume goes way up. Having difficulty in getting settings to keep an Auto Leveling for Sound.
I would recommend this to a friendHisense 65 U7
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with this one and Hisense took care of it and sent me a new one. Communications were good and they kept me informed of what was going on and when the unit would be replaced.
I would recommend this to a friend- Pros mentioned:Picture quality
Decent for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I has a wonderful picture but the processing power isn't powerful enough to keep up with the video options. To make the video streams from not being jumpy you have to turn off all video smoothing options.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Json, thank you for purchasing the Hisense 65U7K and for taking the time to provide us with this feedback. We're sorry to hear that you are experiencing this issue. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rental TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWARE. After 4 months, CEC stopped working. (Soundbar was not detected, etc even using optical HDMI) Hisense customer support was extremely unhelpful, but eventually agreed to send a repairman. Hisense told me I needed to unmount the TV, before the repairman arrived. However, there were no warnings, instructions etc. Unfortunately, a minor amount of pressure from my thumb to one side of the screen cracked it. Hisense will no longer assist at all, as I have "voided the warranty"
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi PeterL, We greatly appreciate your purchase of the Hisense 65U7K and for sharing your valuable feedback. We deeply regret the inconvenience caused by the unexpected incident that led to damage to your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. In most cases, recently purchased items are eligible for free returns or replacements under BestBuy's policies. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Harley with the Hisense Support Team.
No better TV for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up took a bit because there isnt a single place that guides you how to do it 100%. This thing is packed with tech and the OS has improved since the last time I tried it. Not as slow as it used to be for sure.
I would recommend this to a friendMy amazing Purchase and the beast crew I have ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv and everything I got from Best Buy Graphics are amazing since I went to Best Buy I can’t stay out the store the crew is amazing as we they are very helpful
I would recommend this to a friendGreat so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched a long time and did many comparisons. Overall this TV had the best reviews for the size and price. If you want a better TV, plan on spending lots more money.
I would recommend this to a friendGreat TV from Insomnia
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and perfect for regular use and no complaints since purchased.
I would recommend this to a friendGreat tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv overall. My only complaint is watching Blu Ray's. The voices don't synch with their lips. You have to plug the HDMI cable into the 60hz option and put the tv screen to game mode to fix it.
I would recommend this to a friendHisense!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was expected!! For the price it was a good deal!
I would recommend this to a friendGreat TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv! I had spent weeks trying to find the perfect tv. Decided to try this out and couldnt be happier. If you are on the edge just do it!
I would recommend this to a friendHisense has won me over
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've done research on 4K TV's for a few months and this one stood out for features, quality and affordability. After having it for a week I must say it's beyond my expectations. Hisense has won me over with this TV.
I would recommend this to a friendRenovation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Highly recommend. Easy function . Great clarity and modern technology!!!
I would recommend this to a friendgood value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value wish i would of bought the U8 have one at home, this in my condo in Nola
I would recommend this to a friendAmazing TV investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for over a year and has hands down been the most amazing Tv I have ever owned!
I would recommend this to a friendPretty nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV with some setting tweaking, don't use TY for the settings, reddit sub has much better one and makes the TV look amazing.
I would recommend this to a friend- Cons mentioned:Google tv, Remote control
Don't Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never Again! Bought two of these and both of them keep losing Wifi connection! All my other tvs and ring cameras work fine so it's not the router. I did a google search and found this was a common problem with these tvs! And I really dislike the Google tv. Hate the remotes as well. Should have stayed with LG! Since I can longer return I plan on selling them.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Kat58, Thank you for purchasing the Hisense 65U7K, and for sharing your feedback with us. We're sincerely sorry to hear that you are experiencing issues staying connected to Wi-Fi. Ensure that your units are within at least 15 to 20 feet from your router. Complete a factory reset on your units by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your units are covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Hisense u7k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great picture and sound but has alot of little issues like hdmi cec droping out randomly and vertical banding lines on the screen.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Andy, Thank you for choosing the Hisense 65U7K, and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.