Customer Ratings & Reviews
- Model:
- 65U7K
- SKU:
- 6541872
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 65" Class U7 Series Mini-LED QLED 4K UHD Smart Google TV's exceptional picture quality, brightness, and ease of use, making it particularly well-suited for gaming and movie viewing. However, some users have noted concerns regarding black levels and the performance of the Google TV software and remote control. While the price is often cited as a positive, a few users experienced issues with viewing angles and software responsiveness.
This summary was generated by AI based on customer reviews.
GB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBest tv for money if hardcore game,casual tv watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the money. Gaming performance is muah
I would recommend this to a friendgreat for gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv for its value. amazing gaming experience.
I would recommend this to a friendNice tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. I like it alot. Minimum characters for review is 50
I would recommend this to a friendAmazing Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv works perfect for video games and streaming!!
I would recommend this to a friendTV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service great staff me and my wife we loved it!
I would recommend this to a friendTv upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was recommended by a friend. I loved the price .
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming formats! Ps5 games are epic on the display.
I would recommend this to a friendAdvice Against it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all happy with the TV, The sound quality fluctuates and picture quality is same as that of lower price model. I would advise to put in few extra $$ and go for OLED TV or save $$ by going in for a lower model
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Haunted TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture but the TV keeps turning itself off and on. Searched for answers and others had luck unplugging and letting it reset. This has not fixed the problem.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi CraigC, thank you for purchasing the Hisense 65U7K and for taking the time to provide us with this feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Google tv
Don't buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps take forever to move, Wifi drops connection constantly, TV freezes constantly. If you use a Roku or FireTV stick you can get the TV to work but forget about using GoogleTV.
No, I would not recommend this to a friend This TV isn't ready for consumer use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google operating system is so painfully slow that I can't stand it. Not even close to enough RAM to run the pre installed apps. That I could handle if it was a less expensive model. Primarily I won't recommend this TV is because it is unable to play Thursday night football on prime. It's full of motion artifacts and the sound is 20 seconds off. I will be returning this television.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DavidR, thank you for purchasing the Hisense 65U7K and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Beware of Rainbow
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware of rainbow color pixels on a corner. Many people have this problem.
No, I would not recommend this to a friendDog WiFi but nice otherwise
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is nice EXCEPT the trash WiFi module. Drops connection, buffers, stutters, garbage.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65U7K and for taking the time to provide us with this feedback. We're sorry to hear that your TV is not maintaining WIFI connection. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
It's okay but not worth the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is okay but not worth the price, I could have gotten similar for 1/3 of the price
No, I would not recommend this to a friendI prefer U8K
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a great one, not bright enough. Better to go with U8K
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting from WiFi, keeps stuttering when playing videos in 2x, wouldn’t recommend for the high price - might be better off buying a 400$ basic LED TV
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Krish, Thank you for choosing the Hisense 65U7K, and for sharing your feedback with us. We're sincerely sorry to hear that you are experiencing issues with your unit network connection dropping and the videos stuttering. Ensure that your unit is within at least 15 to 20 feet from your router. If the issue persist then please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Please be assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Don’t buy it, too many issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dark colors on this tv are really challenging to balance and makes the picture look grainy/gray scale instead of the true image. There seems to be an issue with the hdmi port after purchasing 3 new high def cords, the sound and image refuse to transmit to the tv intermittently and in the middle of a show a black screen pops up randomly to say there’s an issue with the hdmi cord.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Dominic, Thank you for choosing the Hisense 65U7K, and for sharing your feedback with us. We're sincerely sorry to hear that you are experiencing issues with the picture looking grainy and the random pop ups. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Monitor Lines After Two Days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 Hisense TVs based research of technical offerings and high ratings by independent review companies. Bought a 65inch and a 43inch within a week of each other. Both had a similar issues. Initial setup and viewing went perfect. Within 2 days lines appeared along the side and top of the screen. Followed instructions to correct. All failed. Won't buy Hisense ever again.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MarkN, thank you for purchasing the Hisense 65U7K and for sharing your valuable feedback. We're sorry to hear that your screen has lines. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Don't count on warranty coverage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.13 months in the screen developed noticable discoloration. Despite what the warranty says, Hisense will write it off as cracked and refuse to cover your screen. I even had a tech look at it and verify the problem and they still refuse to honor the warranty.
No, I would not recommend this to a friend