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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 600 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 65" Class U7 Series Mini-LED QLED 4K UHD Smart Google TV's exceptional picture quality, brightness, and ease of use, making it particularly well-suited for gaming and movie viewing. However, some users have noted concerns regarding black levels and the performance of the Google TV software and remote control. While the price is often cited as a positive, a few users experienced issues with viewing angles and software responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 600 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great mid-tier tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mid-tier TV for the money! The Google TV interface is easy to learn and navigate, apps work easily, solid picture and sound. 5 stars based on overall value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Verdict Still Out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and great for PS5. Have only had for about a month. Lately starting to experience serious video lag on native YouTube TV App. Also notice slight lag operating apps via NVIVIDA Shield.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is a Rockstar!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent for watching outdoors on the lanai. The picture is bright and clear from the pool! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, well rated. The only negative is the Google TV OS but the tv itself runs great. It’s quite loud.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Real good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really nice tv similar to a high end TV's100 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great affordable tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and colors. Compared to 1,000$ + tv’s, this tv holds its ground.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv to game on we will as game on game game game

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Very little problems setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s truly the highest picture quality per dollar!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture quality for the price recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice so far! I've had it for about a month and its still running fine, I was nervous when I bought it since a bunch of people have issues with Hisense quality. Big upgrade from my 2015 55" Vizio. Love the Google TV interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really impressed with this TV. A friend reccomended this specific brand with its high fps (frames per second) gaming feature. Also, i host people for sinday football often and this TV gets it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv. We will recommend this tv to other customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Great value. Buy this. Near oled quality for a lot less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    HORRIBLE TV!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST REMOTE AND TV OPERATION I'VE EVER SEEN. WOULDN'T RECOMMEND TO ANYONE. TV LAGS CHANGING CHANNELS OR WON'T CHANGE AT ALL. PICTURE QUALITY AND SOUND ARE GREAT. REMOTE DESIGN IS WORST I'VE EVER SEEN.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 65U7K, and for sharing your feedback with us. We're sincerely sorry to hear that your unit lags when changing channels or won't change at all. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Very happy with the purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it about a month but are very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It died after 3 months I'd guve 0 stars if I could

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is all smoke and mirrors. It randomly died after barely enough use and every review I've seen of it has mentioned it consistently needing to either be scrapped and replaced or needing to be sent back for new parts. They dont replace the tv for you either. Just dont buy this one. Its not worth the risk or the money.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Bree, thank you for purchasing the Hisense 65U7K and for taking the time to provide us with feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Junk stay away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lasted two years and one month and they would not stand by their product.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Benson, Thank you for choosing the Hisense 65U7K, and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronic technician for assistance with the repairs. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Buy the extended warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 2 weeks. Best Buy delivered a new one in two days.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi MrPlehn, thank you for purchasing the Hisense 65U7K and for taking the time to provide us with this feedback. We're sorry to hear that your TV stopped working, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense