Customer Ratings & Reviews
- Model:
- 65U7G
- SKU:
- 6457433
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Hisense 65" Class U7G Series Quantum ULED 4K UHD Smart Android TV for its excellent picture quality, gaming capabilities, and budget-friendly price. Many customers rave about the TV's picture quality and refresh rate, calling it "excellent" and "great." Gamers also praise the TV for its exceptional gaming performance. Additionally, customers appreciate the TV's affordability, with many noting that it offers great value for the price.
This summary was generated by AI based on customer reviews.
I’m out of words
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think I would love this purchase. Excellent and powerful. Great product and reliable.
I would recommend this to a friendCyber Monday Deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on a cyber Monday deal. Good value based on seeing it in the store compared to others.
I would recommend this to a friendGreat gaming tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little over a month so far it’s an excellent tv. Great for ps5
I would recommend this to a friendGreat service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product great. Service was great. On time delivery. Nice delivery people. Easy to order.
I would recommend this to a friendGood TV for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Display is quite bright and very good design.
I would recommend this to a friendgreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good tv...................................................
I would recommend this to a friendWish I had a chance to check it out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV after seeing the glowing reviews and despite always having high name brand TVs like Samsung, Vizio, etc. I wanted to give the underdog a shot. Unboxed and mounted it excitedly just to turn it on and discover that the display was cracked. I don't fully blame hisense for this even though I think the packaging wasn't secure enough, compared to Samsung TVs I've purchased in the past. I personally blame the Best Buy store I bought this from for mishandling. When I picked up my pickup order, they quickly put it in my trunk without verifying who I was as if trying to get rid of it. Should've known better and since it was the last one in stock, couldn't exchange. Oh well, it may actually be a good TV; I just didn't have a chance to see for myself.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DonRob, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We're so sorry to hear that the display was cracked. Please contact BestBuy to file a claim. I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team.
Hisense - 65" Class U7G Series Quantum ULED 4K UHD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suits good for PlayStation as it has a very good motion rate
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price would definitely recommend.
I would recommend this to a friendBuggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Buggy. Within weeks already had to perform a factory reset because an error would interrupt streaming every minute.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Tyler, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with this feedback. We are sorry to hear that your TV is received an error. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
I do not recommend this tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems that a lot of people like this to but I just can’t find a reason to be excited. I do like the operating system, it’s fresh and quick. The styling though is bland and the finish isn’t sharp. After a few weeks there isn’t a setting that makes this to look decent. With 4k content the image can’t live up to my 11 year old Samsung. I was looking to return this to when I can on this app but noticed that I am out of my window by a few days. I never realized it was such as short amount of time. If anyone can help with that let me know. I do not recommend this to.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Whitelinc26, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Would not recommend.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this or any of Hisense products because they’re just too unreliable. The tv developed a thin black horizontal line running across the tv within 3 months. Hisense sent a tech out to troubleshoot the tv but the technician deemed it unrepairable. So they destroyed the panel so it was completely unwatchable and said they would replace the tv. They did not replace the tv but rather said they would cut me a check for the amount of the tv which I have still not received. They’re better options in this price range from more reputable brands with an actual customer service department. Th tv itself had horrible blooming issues and I was never impressed by the picture especially in dark scenes.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .HI Zach, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with this feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv, everthing pretty much worked flawlessly, but had some pretty bad backlight bleeding.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Infinity, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We're so sorry to hear that your TV has a backlight bleeding issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
I was excited, I should've curbed my expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a lot of hype behind this television. The colors are nice and the HDR/Dolby Vision content is bright. But this TV has a big problem on every corner of the TV. There are gray blotches on every corner and they do not do any favors for watching anything in widescreen. I'm not sure if this was a bad panel or what, but this television is not worth the money I paid for it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello TheMovieDude, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We're so sorry to hear that there are gray blotches on the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Defective right out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend the Hisense U7G. I just bought a new one. I installed it and used it a little. Then, I turned it off for about an hour. When I tried to turn it back on, it wouldn't turn on. I tried multiple different electrical outlets that I checked with other devices to ensure they were working; nothing worked. I'm returning it and buying a different brand of TV. I called Hisense customer service, who told me I would need to send them a picture of me trying to turn on the TV, a receipt, model and serial number, and a description of the problem in order to get considered for a repair visit. They said I'd hear back within 24-48 hours to see if I would be scheduled; then, if the repair technician couldn't fix it, they would consider replacing the TV. What pain - that would leave me without a TV for several weeks, most likely.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We are so sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
The remote is a piece of garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got home I opened up the box and found that the feet for the TV was missing I had to contact Hisense to get the feet sent to me. I temporarily set it up without the feet. I found that the remote was not worth paying about $1000.00 for it the book talked about functions that were not on the remote for setting up favorite channels and what not. I again called Hisense and asked about the remote I was told that the remote for that TV is the one that sent. I told them the difficulties I was having to set up the remote and I again was told that that remote is what comes with the TV. I took it back to BestBuy got my money back and ordered SONY from Amazon.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Stew, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with a feedback. We are so sorry to hear that you were having issues with your remote, which resulted in you returning the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do purchase another Hisense product we are here to help. Thanks again, Harley with the Hisense Support Team.
Terrible picture quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible TV… the color changes while watching programs (the tint will go from cool to warm as scenes or camera angels change). The blacks look not in like they did in the store and there is a lot of noise in the images. It looks like old technology through it the image. We’ve tried messing with the picture settings and the quality isn’t there under several different options. One of our HDMI ports already doesn’t work and we just got the TV in November 2021.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We’re so sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Stopped working after a week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well if you would have asked me yesterday I would have said this is an amazing value. After a week of use, the tv suddenly just stopped working. Now I have to box it up and take it back. This is my first purchase of a Hisense product and I am sorry to say that I won't be exchanging it...I will be getting a refund.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello joeyloots, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Still not as good as the big 3
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound cutting out issues on HDMI ports, blacks are very gray even in the 65" model. Terrible motion handling for sports. Bad up scaling. Cheap back panel build quality. Returned for a Sony X90J and the Sony is in a completely different league. Spend the $200 extra, it's worth it. Sony, LG, Samsung are still in a different class than Hisense/TCL.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Pato, thank you for your interest in the Hisense 65U7G and for taking the time to provide us with feedback. We're sorry to hear that you were unsatisfied with the television, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Exchanged tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was returned due to numerous instances of the TV turning itself off and on as well as freezing up while watching it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 65U7G and for taking the time to provide us with feedback. We're so sorry to hear that your unit was powering off and on on its own, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.