Customer Ratings & Reviews
- Model:
- 65U8K
- SKU:
- 6541862
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality, brightness, and impressive black levels of the 65" Class U8 Series Mini-LED QLED 4K UHD Smart Google TV (2023). Many also appreciate its ease of use, high refresh rate, and HDR capabilities, making it a great option for gaming. However, some users have expressed concerns regarding the remote control's design and functionality, as well as occasional internet connectivity and software issues. The price point is frequently cited as a significant advantage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Hisense ULED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture and very good sound quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Its great when it works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv 9 months ago and the picture was great, tv streaming and gaming with xbox, then the color of the tv went blue and i went threw all the things to try before calling hisence. It took two weeks of email tag back and forth, then they sent parts, then had to wait to scedule a appointment to try and get it fixed. The repair person came put the parts in the tv and it didnt fix it. The repair person said it was unfixable and to call hisence back and tell them, the repair person even took a pic of the tv, now they sent more part and now i have to wait again and start all over. I wanted it fixed for the superbowl. They need to stand behind their product, either fix it, replace it or give me my money back.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jimmy, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with feedback. We're sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Good TV for a Great Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV set yo quickly thanks to being able to connect with my phone on the Google setup. I should have taken a closer look at the weight but it is heavier than my previous tv of the same size.
I would recommend this to a friendFantastic Gaming TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing features, IMAX mode, GeForce Now app works well.
I would recommend this to a friend- Cons mentioned:Remote control
Pain in the as…….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly making you sign into your Google account. You have to manually do it each time. For any password longer than 12 letter symbols. It takes several minutes at a time having to use the remote instead of being able to use a secondary system. Very slow and glitchy. Cheap TV and you get cheap quality.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RunningDeer, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with this feedback. We're sorry to hear that your TV is glitching. We take pride in making sure we produce high-quality reliable televisions, and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers but for our customers of the future as well. Please reach out directly to our support team at 1888-935-8880 or email us at Service@Hisense-usa.com. Thanks again Harley with the Hisense Support Team.
Doesn’t last and Hisense lies with warranty work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a U8 on 12/30/22 and television died on 12/16/22 of this year 2 weeks left of warranty. Sent repairman with 2 parts to swap. Tv worked for minutes. Spend over a week for the escalation team to respond. Was told by 3 seperate people they would respond in 24 hours. I even waited over the weekend until after Christmas to contact them again. Now they are sending the same tech to do the same repair to not have to refund my money and push me until after the warranty period. I asked for a supervisor who again lied saying they are sending a senior tech which is the same guy who came last time because its a small one man buisness (not his fault he was super helpful) but didn’t look at the case to know they had done this before. This is a garbage product from a garbage company.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with feedback. We're sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Waste of my time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up Tv at my local Best Buy, was very apprehensive about buying a off brand tv. I'm a Sony guy but the price was a key factor so i went with the Hisense. As the old saying goes you get what you pay for. The Hisense is going back to Best Buy this Saturday. The picture quality is sub par and its has shut off two times and overall I'm not satisfied.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi BradyC, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with feedback. We are so sorry to hear that your TV is turning off on it's own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.