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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 760 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, brightness, and price of the 65" Class U8H Series Mini LED Quantum ULED 4K UHD Smart Google TV. Many also praise its excellent gaming performance and ease of use. However, some users note that motion handling and upscaling could be improved. A few also mention limitations with the HDMI ports and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 760 reviews
  • Rated 5 out of 5 stars

    Excellent Value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as good as the 75” though. The sound quality and picture sharpness are better on the larger screen version. It doesn’t seem to be quite as bright either but I’m still very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternative

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the TV is great. There are too many setting to change to optimize the screening as I realized that default setting is a bit reddish. Also, the price just dropped another 100, so can't really beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65" TV is really great and such an improvement over the 60" LG it replaced. The only concern currently is it seems to randomly lock in on mute and to stop that it has to be powered off and back on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work properly with Google Assistant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is built and marketed as a Google TV, yet it doesn't work properly with Google Assistant. Assistant can't find the TV, doesn't know its status, and therefore routinely fails to turn it on or off on command. Hisense customer service is a joke. They say there is a firmware upgrade and direct you to a website which contains none, then promise supervisor call backs which never come.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with Google Assistant. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good picture / very poor connectivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but very disappointing user interface - several apps like peacock, Hulu, direct TV will not connect, forcing casting. Devices like iPad constantly disconnect meaning you have to reset TV. Hisense support provided a firmware update which didn’t resolve issues. Overall really poor experience. Thought this was going to be an improvement from my Samsung… wrong

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi GarethM, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with feedback. We’re so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    Hisense U8H 65"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this tv after watching hours of reviews. It definitely checks all the boxes. I just hope it last for the long haul (5 years or more) like the last 4 tvs i have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at and even better price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a much better option than any top list you will find on the internet. Not sure if I can name it - but if you are thinking of buying the expensive LG - get this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Angles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible viewing angles. Nice picture but not from every seat

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Google Recognized Tv As U7H

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended returning the U8H for a few reasons. 1) Google recognized the Tv as U7H instead of U8H. 2) The main menu is a little bit blurry (no crispy). 3) Tv pauses the movie or live streaming while making adjustments for the screen color(s); therefore, you can't see the differences between before and after on the spot. I feel you can pay a little bit more and get an OLED. I bought the Sony XR A80J, and I am happy with it. It performs way better than the Hisense U8H.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with this tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the tv that i originally wanted but i keeped it,because best buy was out of stock for the u8g.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    How to lose $100.00

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $995.00 and on the day it was delivered, the price had been lowered to $895.00, I asked for a rebate of $100.00-no response.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JohnB, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with feedback. For information regarding pricing, discounts and availability of this model, please reach out directly to Lowe's. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Poor geek squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor geek squad service still waiti g more than 5 weeks for complete installation with aound bar

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with this feedback. We’re sorry to hear that you are having a bad experience with the installation. Please contact BestBuy for further assistance. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His TV is amazing… a the begginnin I was not sure about rhe brand. But this TV is beyond I was expecing. Great value!!!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality
    Cons mentioned:
    Input lag
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Outstanding TV/Gaming TV

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced our Hisense A6G 65" TV. While that is a great TV, this U8H is miles ahead of it in every way. Setup is quick and easy. I will say that the legs are very long at almost 15". You will need a deep TV stand so they don't hang off the edges. The first thing you notice is how bright and vibrant this TV is. The colors are amazing and really pop on the screen. The mini-LEDs allow for a lot of contrast in a very small area. While I use a 9.1 soundbar, I did use the TVs speakers for a couple of days and they are better than any other TV that I have heard. This TV has a small integrated subwoofer that really helps with the lower tones. The remote has quick buttons for Netflix, Prime Video, YouTube, Disney+, Tubi and Peacock. This TV is incredible for gaming. I had been using my PS5 on my A6G TV and it worked great, but this TV is so much faster that I had to change my controller's sensitivity settings. I had grown used to the small input lag that most regular TVs have. This TVs input lag is so minute that my aim was way off in FPS games. The speed of this TV is getting close to dedicated gaming monitors. It's insane how fast it is. You can't beat this TV, especially at this price point. I would put it up against the big names in TVs. I believe you would have to pay double for the big name TVs to get what this TV offers. I can't recommend this TV enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To soon to confidently judge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12/23/22 Purchased recently. To early to confirm a judgement. Very pleased with the Hisense 65" so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Turn On

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV won’t power on at all after 18 months. Hisense hasn’t responded to warranty claim after weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 9 months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped powering on after 9 months. Had tech out to replace mother board and power supply. Still doesn’t work. Hisense ordering field destroy and refund but takes 2-4 weeks for refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Audio problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has audio sync issues, and getting the firmware is a frustrating process

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JordanE, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with feedback. We're so sorry to hear that you are having issues with the TVs audio. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is fantastic, it has more features and better build than sony or Samsung equivalents

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GoogleTV is the WORST

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoogleTV interface is TERRIBLE. Do NOT buy this TV. The hardware is great, but you are going to hate the interface. I have an older model with an AndroidTV interface and that is fine, but GoogleTV is the worst thing I've ever dealt with.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi MAM73, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with feedback. We're sorry to hear that you are unhappy with the built-in Google TV software. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense