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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 760 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, brightness, and price of the 65" Class U8H Series Mini LED Quantum ULED 4K UHD Smart Google TV. Many also praise its excellent gaming performance and ease of use. However, some users note that motion handling and upscaling could be improved. A few also mention limitations with the HDMI ports and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 760 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well worth the $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sound is awesome. Easy install. Could not ask for more!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Killer TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like about this TV from gaming to movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and care given. All questions answered to my satisfaction. Time and patience given. I didn't feel like I was being rushed. Will certainly recommend Best Buy for my technology needs.♥️ I am a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs! We wanted something relatively inexpensive and great quality, and this hits the mark.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Hisense H9G failed in under 2 years. Common prob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a less than 2 year old 65H9G that I bought at Beest Buy. It indeed had a nice picture for the price, About 20 months later I got messages that the memory was full - even though I had added only about 5 apps. I followed the steps to empty cache and remove apps but although it looked like it worked the memory and apps were always still there. I can not delete cache, files or do reset. Based on reddit and other internet sources this seems to be a failed main board problem. I thought I'd try replacing the main board but, surprise, none are available anywhere - an indicator of the extent of the problem. I guess I have found out why the Hisense is inexpensive - the components are cheap and don't last. If you do decide to buy this cheap TV do yourself a favor and get the longest warranty you can get, you are likely to need it.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with feedback. We’re so sorry to hear that you are receiving an error message. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV with all the picture settings goodies!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has every high end picture settings that you can think off and more. Once you get familiar with the google 11 operating system and TV picture settings, you will understand why this tv is not on display at the stores, next to the other popular brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent TV, newer version might be better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good value tV, now that it is 100$ cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 65"TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Still getting used to all this TV has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bang for the buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck! (Almost OLED) performance for hundreds or even a thousand less. Decent Bass requiring no sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dollar for dollar best TV Available!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent find! Dollar for dollar, this is the best TV available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to Return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this TV due to some dark areas around the corners of the screen. But the return process was smooth and easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brightness and great picture had to hook up to my sound bar to get the right sound

    I would recommend this to a friend
  • Cons mentioned:
    Motion

    Rated 1 out of 5 stars

    Decent TV ruined by a few large flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this tv looks good on paper. Lots of dimming zones, good contrast, 120Hz, VRR, etc. But it suffwrs from awful color banding and sub par motion handling. Red ghosting in somw content also seems to be a hardware iasue because it still has not been fixed.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Levi, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with this feedback. We're sorry to hear that your TV has colour banding. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, bright picture. Easy to set up. Love the remote!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sound not synced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the picture is very bright and clear there is a glaring problem with the U8h. When switching HDMI the voice and picture is not in sync. One has to turn the tv off/on to regain sync. Very bothersome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    65" Hisense U8H TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three weeks we continue to be very pleased with our new 65" Hisense U8H Mini-LED TV. Hopefully it will continue to meet our needs for many months/years as did the old unit that it replaced

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Great picture, terrible TV and brand!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an amazing picture! But the build quality and customer service are terrible! I bought the TV 5 months ago, and 4 months after getting it, I got the "Black Screen of Death" due to Hisense terrible parts in the TV. I talked to Hisense for 3-4 weeks where they were incredibly rude, and wanted to give me the run around to get them to fix their mistake. After FINALLY getting an apointment set-up, my kids ended up bumping the paneling, because Hisense made no border around the edge of the paneling except for the bottom, which put a couple lines in the TV, and Hisense essentially said "well, you voided the warranty, so good luck!" Do not buy Hisense until they fix their "Black Screen of Death" unless you want a TV you just bought that you can't use for a month before they fix their hardawre issues

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi 5Solas, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Avoid Hisense at all cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this tv. Me and my brother both purchased this tv after weeks of research. After the first year we have had nothing but issues. Their customer service has been an awful experience. Never again will me or my family purchase any hisense products.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hisense Customer, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with this feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Disappointing hihense

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people communicated well and early but after opening box tv was broken and said it would take another 6 weeks for a replacement. We couldn’t wait that long to see our kc chiefs.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 65U8H and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Hoping for a roku tv option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google tv/Android TV is absolute trash hoping they bring out a Roku version. With google tv could not get disney plus to play contacted disney supoort and they said it was a known issue.

    No, I would not recommend this to a friend