Customer Ratings & Reviews
- Model:
- 70H6570G
- SKU:
- 6404002
Rating by feature
- Picture Quality
Rating 3.9 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 70" Class H65 Series LED 4K UHD Smart Android TV's picture quality and price favorably. Many customers appreciate its large screen and easy setup. However, there are concerns about its durability, with reports of TVs not lasting more than a few years and issues with power and remote control.
This summary was generated by AI based on customer reviews.
Disposable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 3 years of purchase sad for all involved
No, I would not recommend this to a friendRainbow lines. Not good for only having a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv on 12/28/2020. Today in 1/16/2021 and when I turned it on the screen was rainbow horizontal lines. I’m terrified considering this thing is huge and I paid a decent amount of money for it. I unplugged it out of fear and now it turned on fine. This shouldn’t be happening. I even sent the link to fiends to buy it after I got it. I hope I didn’t waste their money too!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Alicia, Thank you for your interest in the Hisense 70H6570G and for taking the time to provide us with a feedback. We're so sorry that you're TV screen has rainbow horizontal lines. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Great tv for the last ten months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV last September 26, 2020 and this morning it's been stuck in this loop where is starts up to the logo screen then turns off in a couple of minutes. While it's on the red led light flashes until the screen goes black. I have two other Hisense tv's and never had an issue with them and one of them is almost 5 years old.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense customer! Thank you for choosing Hisense! We are sorry to hear that the TV's stuck in a loop. A simple USB re-flash will fix this issue for you. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke audio, keeps crackling. Not good condition for new.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 70H6570G and for taking the time to provide us with a feedback. We’re so sorry that you're television's audio is crackling. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV back in September and it was working great. Back in March it started doing an update and we haven’t been able to watch TV since. It’s a never ending cycle of an updating screen and then it turns off and then it updates again. Sometimes the TV won’t turn on and when we do we get an error screen and then back again with the update. We haven’t been able to watch TV since March and it’s incredibly frustrating now. We’ve seen multiple people with the same issue online and I really regret not listening to those reviews. Get it together.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Diana, Thank you for your interest in the Hisense 70H6570G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your unit, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Please don’t buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 1 star I would. Hopefully this review can save someone the heartache… Let me start out by saying I bought a 75” tv back in February of 2021, yes this year! Well the HDMI ports burned out or something…they picked up their tv from a 3rd party about a month ago and I chose to get the refund (who would want the same brand if it doesn’t last) I’m still waiting for my refund and they keep giving me the run around…oh it takes 2-3weeks. Every time I call customer service is Beyond rude!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 70H6570G and for taking the time to provide us with feedback. We're so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. The processing time for a refund is 2-4 business weeks. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If the refund timeframe has been exceeded, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you; make sure you mention this review that you left on Lowe's. Thanks again, Harley with the Hisense Support Team.
Don’t purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did curbside pickup at the castleton store for this tv last night. Got home and carried it in with my wife without issue, unboxed it and looked the tv. The tv looked fine with no obvious defects. Mounted it and the screen was obviously internally cracked. Out $500 since their return policy will not allow an exchange and replacement of the screen cost extra because it is deemed as “accidental”. Last time I visit this store.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Casey, Thank you for your interest in the Hisense 70H6570G and for taking the time to provide us with a feedback. We’re so sorry that you've received your television damaged. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please be advised that we do not sell damaged products and only support units with manufacture defects or malfunctions. Having said, we must inform you that we do not support physical damages, which is not covered under our manufacturer's warranty, as such, we are unable to repair any parts of this unit. If your unit was received damaged from the store of purchase this is not a manufacture issue and you should contact the store of purchase for assistance. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
HISENSE - TERRIBLE QUALITY Blank 0 no Bueno rating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this brand of tvs to anyone. Maybe my worst enemy so they can get as frustrated, upset, and disappointed as I am with my purchase and the one's my family bought. Not to mention their support team, they suck at customer service. *****************************WARNING********************************* **********************DO NOT BUY THIS PRODUCT********************
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 70H6570G. We are sorry to hear that you did not get the satisfaction you desired. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Seemed greta for a couple months!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great for about 2 months. Now, since latest android tv update, it has issues!! Freezes up, goes black screen and loses favorite apps constantly! USB storage is a joke! Very slow transfers and disconnects constantly!! Tried several USB sticks. Needs USB 3.0! I don't know why, in this day and age, all tv's don't have USB 3.0.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 70H6570G and for taking the time to provide us with a feedback. We're so sorry that after the android update the television freezes up constantly and goes to a black screen. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Stay away from HISENSE TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from HISENSE TV The quality is very bad. Most likely it will break in a couple years, usually right after warranty expires. And their customer services suck. Go for SAMSUNG, LG, or any other brands. My experience told me it is simply a waste of money.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 70H6570G and for taking the time to provide us with a feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Faulty and horrible customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible horrible!!! Don't waste your time, not worth a cent!!!! Many of these are defective and 2 months later still fighting with Hisense!!! Spend the little bit extra on a better brand!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 70H6570G and for taking the time to provide us with feedback. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team