Customer Ratings & Reviews
- Model:
- 75U7K
- SKU:
- 6541865
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 75" Class U7 Series Mini-LED QLED 4K UHD Smart Google TV's exceptional picture quality, brightness, and affordability. Many appreciate its ease of use and performance in gaming, noting the high refresh rate and deep blacks. While some users experienced minor issues with the operating system speed and motion handling, the overall positive feedback highlights its value for the price.
This summary was generated by AI based on customer reviews.
High Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and high-quality for a good price. Recommended
I would recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing display feels like i am in whatever setting i watch on tv.
I would recommend this to a friendNot as good as expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Youtube always blink when searching, that will make the whole screen black which is very annoying. :-(. The QLED quality is not a expected. Rather pay more for LG or Samsung next time. The optical audio was not working at all.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for my first tv. Have to tweak settings to get a better experience.
I would recommend this to a friendSecond 75" U7 Hisense TV with a Dirty Display.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a former Hisense Class U7 series TV because the display developed a large green splotch that is usually identified as burn-in or a dirty display. The new Hisence also has a dirty screen which exhibit yellow splotches randomly over the entire display. It's not bad enough to replace but it does not display a uniform white screen. In addition the Google software has a glitch that when changing applications or selecting channels it blinks black, returns to normal, blinks black again and finally returns to a normal display. Annoying, but does not affect the overall performance so I'm not going to waste a Geek visit.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Marty, Thank you for choosing the Hisense 75U7K, and for sharing your feedback with us. We're sincerely sorry to hear about your experience with your unit. Please be assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Screen Uniformity Issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDR performance was impressive, unfortunately screen uniformity was not great, there were visible vertical lines especially apparent while gaming and in certain content. Still a great set for those who may not be sensitive to DSE.
I would recommend this to a friendGood for Hisense. White corners
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looked great in store. Got it home and it has white corners. Looking at other reviews, this is a common problem.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DanB, Thank you for choosing the Hisense 75U7K and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Randomly Switches Apps by itself
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Hisense and not impressed! I am in the process of trying to work with Hisense directly within 1 week of purchase. Every time we are watching an app, the tv randomly redirects to another random app on its own. This is super frustrating when you are trying to watch something. It also blinks black sometimes when switching programs or goes black where you really arent sure if it shut itself off after being idle for 15-20mins when it is set to turn off at 4hrs! Called Best Buy and was directed to Hisense. I was told to factory reset and call again. Luckily this time I caught it on video. So calling yet again tomorrow. Very disappointing for $1200.00!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Kari, thank you for purchasing the Hisense 75U7K and for taking the time to provide us with this feedback. We're sorry to hear that your TV is not working properly. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Audio output won't stay on eArc and CEC is broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI-CEC does not work and I've tried many troubleshooting steps. Also more annoyingly every single time the TV is turned off/on the sound output will change back to the TV speakers and I need to go into the settings to change it back to HDMI-eArc for my soundbar. Every single time. I've looked up this issue and many people experience the same thing with many models of Hisense TVs. Hisense says it's an issue with a power saving feature but they won't fix it. It's been years that this his been happening to people and I can't believe my brand new $900 TV with updated firmware is still having the same issue. I know Hisense had a bad reputation with their first TVs but I was risked it with this TV because of the features and price but I regret this purchase. Their customer service is completely unhelpful and I will recommend my friends and family to avoid this brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Aternal, Thank you for choosing the Hisense 75U7K, and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Tv restarts constantl
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great until then restart happens. Its over and over on any app.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Brandon, Thank you for choosing the Hisense 75U7K and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
jraus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had trouble viewing during daylight hours. picture quality was greatly reduced in bright light
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RichardR, thank you for purchasing the Hisense 75U7K and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Operating system
Avoid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardware is insufficient to support the operating system efficiently, hence had to buy a streamer for his tv to actually produce decent performance. Also, network adapter was faulty open installation and they had to replace it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Asaf, thank you for purchasing the Hisense 75U7K and for taking the time to provide us with feedback. We're sorry to hear about the challenges you are having with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Great value but not so great Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tv broke 2 days after use. Best Buy picked up bad tv and provided a replacement unit. Hopefully this second one doesn’t break…
No, I would not recommend this to a friendIt ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ok for the price. But people are right quality very a lot. One could be fine another could have bright spots or other issues.
No, I would not recommend this to a friendGoogle TVs are horrible!!!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is so horrible with connecting and lag. All these Google TVs are so bad. Will not connect to your iPhone to turn on and turn off the TV keeps turning off definitely returning this. go with Roku operating system never had any problems with my old tv. I hope this isn’t the new thing where Roku is making their own TVs and now you’re getting Google.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi TylerH, thank you for purchasing the Hisense 75U7K and for taking the time to provide us with feedback. We're so sorry to hear that your TV is turning off on it's own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Save yourself the trouble!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be honest...please save yourself some trouble and stress and do not purchase. The TV stutters and pixelates all the time when streaming with YouTubeTV. I had a older TLC model side by side on the same network and the TCL worked perfect while the this one was not even viewable. Support is even worse, continue to ask for the same information over and over and never help you.
No, I would not recommend this to a friendSuch a Promising TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Parts are made by a 3rd party that stops making cables and such after a few months of support. As well as the TV is known for bricking "google tv" on loop until you use a usb and hard reset the TV to factory settings.
No, I would not recommend this to a friendFragile screen damages easily
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice tv. Be super careful pulling off the protective film where it contacts the tv screen. Do not pick the film on the screen itself and pull the plastic film off very slowly otherwise you will damage the tv screen. Hisense screens are VERY fragile. I am going with another brand after having this happen twice despite being careful.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi GregoryH, We greatly appreciate your purchase of the Hisense 75U7K and for sharing your valuable feedback. We deeply regret the inconvenience caused by the unexpected incident that led to damage to your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. In most cases, recently purchased items are eligible for free returns or replacements under BestBuy's policies. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thanks again, Harley with the Hisense Support Team.
hisense 75 inch u7k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is slow!! Maybe a 10 second delay i count to maybe 8 before it changes channels. Or turn off dont buy
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JohnJ, Thank you for choosing the Hisense 75U7K, and for sharing your feedback. We're sincerely sorry to hear that your unit has a delay when changing channels. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Buyer beware!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware! The store replaced the first one when the video failed. The second was replaced when the display was mottled. The store took care of me in both cases--but I've bought my last Hisense. I'm back to LG (where I should have stayed).
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi TimothyS, thank you for purchasing the Hisense 75U7K and for taking the time to provide us with feedback. We're so sorry to hear that your TV is not working, which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.