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Customer reviews

Rating 2 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 2 out of 5 stars

    Cools the apartment but at what cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC does work and cools the apartment down… but it sounds like a rusted gear constantly grinding and squeaking, the temp is off by about 3-5 degrees (I have to set it to 74 if I want it at 69/70) and it smells weird. The connection to the app on the phone barely works. I wish I got a different AC.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi SerenaD, thank you for choosing the Hisense AHTP0825UW1W and for sharing your feedback with us. We are truly sorry to hear that your unit is not functioning as intended. Please reach out to our dedicated support team directly at 1-(877) 465-3566 or via email at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense