Customer Ratings & Reviews
- Model:
- 85H6510G
- SKU:
- 6429407
Rating by feature
- Picture Quality
Rating 3.6 out of 5 stars
- Sound Quality
Rating 3.4 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, price, and large screen of the 85" Class H6510G Series LED 4K UHD Smart Android TV. They appreciate the excellent picture quality, affordability, and immersive viewing experience provided by the large screen. However, some customers have concerns about its durability, weight, short lifespan, and warranty coverage.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't care how much money you are trying to save this tv is awful.The tv went out in 14 months completely stopped working i even had it plugged into a high end power center an still went out .would not recommend buying this tv no matter what
No, I would not recommend this to a friend Picture went out less then 2 years of owning.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not the greatest. Picture went out after having it for about a year and a half. Out of warranty so they won't fix it.
No, I would not recommend this to a friendTerrible Quality, Even Worse Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be weary of any purchases through Hisense and do NOT purchase this TV. It broke within 6 months and was very hard to schedule a repair through warranty, the main board needed replacing. Barely more than 6 months later (conveniently just after the warranty expired) the TV will no longer turn on. Hisense said it's my problem and would not help troubleshoot it. Best Buy won't help at all unless I pay $250 as well as pay for parts & labor. Very frustrating, do not purchase a Hisense TV.
No, I would not recommend this to a friendFlickering backlight issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV as a Christmas present and it was great for a while and now exactly a month and a half later we turn on the TV and it has a constant flicker. It seems like it is the backlighting that is flickering. It was unwatchable. I thought maybe it was a bad HDMI connection, but I have unplugged all devices from it and rebooted it multiple times and tried a hard reset. I then found that the only thing to "fix" it is to set the backlight setting to "12" or less anything from 13 to 100 and it starts a constant flicker that speeds up the higher you set the value.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 85H6510G and for taking the time to provide us with a feedback. We're so sorry that you're television's backlighting is flickering. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Reliability
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 13 Months. Warranty was 12 months.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Mike, thank you for purchasing the Hisense 85H6510G for taking the time to provide us with this feedback. We're so sorry to hear that your TV is stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Died 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad to say LEDs went out after a year/half :( Get what you pay for
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv went out after 2 years (screen went black ) I called repair man and he said the screen has to be taken off to fix it .. and if it shatters it’s no good I’m Pretty sure the black light went out I didn’t want to risk it and pay repair man if he said it was a risk
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Reliability
Great picture, but died
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, not the best interface and died after 3yrs. Luckily I had the 5yr service contract. Bust Buy was great dealing with it and my replacement is on the way. Thank you best buy.
I would recommend this to a friend Disappointed :(
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv over a year ago and finally moved into our new house to set it up last May of 2021 and the sound works but there is no longer an image. It was a great tv but it stopped working after a year… everything else works but the picture.
No, I would not recommend this to a friendPoor quality - you get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV freezes and crashes often. Forced to restart the TV several times a week. Remote control died after only about a week. Contacted Hisense customer service but they are good as deaf ears. Horrible support as if non-existent. Took a chance with a lower price compared to other name brands but you get what you pay for.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense customer, Thank you for your interest in the Hisense 85H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV's remote stopped working and the TV will often freezes then crashes. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
SAVE YOUR MONEY PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working just over one year and half second issue DO NOT BUY THIS TV SAVE YOUR MONEY. We paid $1800 and it lasted 15 months! DO NOT BUY!!!!! This TV have updated problems all the times and turns off like it have a mind of its own.
No, I would not recommend this to a friendDo not buy this tv!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV absolutely sucks! Had it for just over a year and it stopped working. Do not buy Hisense tv's. They're garbage. I've never had a tv for less than 10 years. Maybe I've been lucky up until now but having it last just over a year seems ridiculous!
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not pay the money for this TV. I have only had it for 1 year and a half. The screen went completely black, and now will not work. Im so frustrated that I paid so much money for something to go wrong with it just after a year.
No, I would not recommend this to a friendDidn’t even last two years.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on December 9th, 2020. Quit working on December 8th 2022. It was on sale for $1099.99. Lesson learned.
No, I would not recommend this to a friendPoor Reliabilty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working after 15 months. Hisense was unwilling to do anything about it and after calling a few repair shops determined it is not worth fixing. Spend the extra money on a quality TV.
No, I would not recommend this to a friendScreen won't turn on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple times when I turn on the TV either the screen is dark or the TV feature won't turn on. The only way to fix this is to unplug the TV, wait 30 seconds and plug it back in. It happens several times. It's annoying.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Sunny, Thank you for your interest in the Hisense 85H6510G and for taking the time to provide us with a feedback. We're so sorry that your TV has a dark screen or won't power on unless unplug and replug. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
DO NOT BUY!!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working just over one year. Customer service is a joke. We paid $1400 and it lasted 14 months! DO NOT BUY!!!!!
No, I would not recommend this to a friendScreen went out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked great for about three weeks then the screen went black! Still in the return period but they had none in stock to replace. Returned and got my money back
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Gwolfe, Thank you for your interest in the 85H6510G. We're deeply saddened to hear that the screen has gone out on your television. We sincerely apologize for the inconvenience this has caused as this is not a typical issue with our televisions. We're happy to hear that you were able to get a resolution from the store. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com.
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Beware
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture went out fast. Low price for a reason. Do not recommend.
No, I would not recommend this to a friendDon't Buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old already and it has died. The company is replacing it with the same model, but no before almost 2 months of no TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for your interest in the Hisense 85H6510G and for taking the time to provide us with feedback. We're sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.