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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 212 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality, impressive brightness, and excellent value for the price of the 85" Class U8 Series Mini-LED 4K UHD QLED Smart Google TV (2024). Many also highlight the deep black levels and HDR capabilities. However, some users have noted concerns regarding the operating system's performance and the TV's substantial weight. The refresh rate is also praised by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 212 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, looks great and colorful. Very big tv fits great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but overhyped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps I should’ve gotten a smaller TV. While it’s good, can definitely tell the difference between this and an OLED. It’s fine for my use case though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Hisense new purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! Best Buy has always been very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Most bang for the buck!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, very good sound, Excellent value!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I do recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good tv, high quality. Well packed. No scratches, delivered on time.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 3 out of 5 stars

    Not worth the money for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good tv, but not worth the money in my opinion. It is very bright, like hurt your eyes at night bright, which can be good or bad depending on your needs and your configuration. I was a little disappointed with the picture quality streaming and through satellite tv. I ended up returning it and going with another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has nice color and clarity, but not very good for casting content from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice but...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is nice for the price. Unfortunately delivery was delayed 3 weeks and was a nightmare to recieve proper communication from Best Buy. Also the screen flickers a lot and i will need to return it soon.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense 2024 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV Wonderful vivid colors and great for sports!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Remote killer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is excellent. The remote for the TV is the one that brings it down and it’s got too much of a delayed reaction. The remote causes the TV to freeze up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all I was looking for and for the price and service including the installation I’m satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture love this tv it’s amazing recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense is a contender! Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Smart Tv. It has all the latest technology at an affordable price. Definatley a competitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality, Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible tv. If you’re looking to invest in a good quality tv, this is the one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cascade station David

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman David helping me was INCREDIBLY helpful. 5 stars for the sales people at Cascade Station. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Horrible TV and Geek Squad Supprot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a Hisense again or purchase a TV from Best Buy. This 2024 Hisense 85" U8 has been an absolute nightmare. There are endless bugs and image quality issues inherent to the TV's firmware. Best Buy's installation team was 7 hours past the scheduled time, and one of the techs did not show up so I had to help wall mount the TV myself, despite paying $270.62 to have Best Buy do that. Now the TV is failing after only one month of use, and is also turning itself on and off throughout the night, waking me up. This has been a known issue for Hisense for several years. I paid $432.99 for a 5 year Geek Squad protection plan, and it has taken four phone calls to even reach a human agent at a call center, who tells me that they will not send a technician out because the TV is still under a basic warranty with Hisense. Hisense support is notoriously horrible. Do not give Best Buy your business and expect anything except the worst experience imaginable.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 85U8N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    Functionality

    Rated 2 out of 5 stars

    Keeps turning on by iyself in middle of the night

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed on Saturday and every morning i wake up and come downstairs the tv is on. Looked online and this seems to be an issue for quite a while with Hisense. How is it possible to not have a fix for this issue? People say to try turning off certain settings so we will see how that works but its dumb to not able to use the TV like we should because they can’t fix this issue.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi CaryN, Thank you for choosing the Hisense 85U8N and for sharing your feedback. We are so sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense tv are not good tv . I purchased 86 inch tv i didn’t enjoy this tv at all it stop working in know time. I tried talking with someone at hisense . Nothing happened the tv went black. I found out a lot of people have had same problems with this tv. Save your money . I got tv daily deal at bestbuy spent over thousands some dollar for this tv.I work by the hour what a lost.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for your review on the Hisense 85U8N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured your unit is covered by a two-year manufacturer's warranty. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Exceeds expectations and is an amazing value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed by Geek Squad. TV quality exceeded expectations. Amazing value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv for movie night

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay for what you get! Good tv for family movie night and watching hdr only. Other than that it just so so.

    I would recommend this to a friend