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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 35 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are satisfied with the AX3120Q soundbar, particularly its sound quality. Users report that the audio meets their expectations. Additionally, customers found the soundbar easy to set up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best addition to movie nights!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with this purchase. The sound quality is crystal clear — deep bass, balanced mids, and clean highs that make music and movies sound amazing. Setup was quick and easy, and the Bluetooth connection is rock-solid with no dropouts. It fills the room with rich, immersive audio that makes you feel like you’re in a theater. The build feels premium, and the design looks sleek in my living room. I’ve tested it with everything from quiet background music to full-volume movie nights, and it performs flawlessly every time. For the price, this system delivers way beyond expectations. Highly recommend it to anyone looking for a powerful, reliable, and great-sounding setup. Definitely a 5-star product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect soundbar for an Hernan TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the best sunburn to get it's a game changer. Compared to the TV speakers, it makes watching movies and rewatching old shows. It's enjoyable. Once you get this setup seriously Adjust and test everything the settings are very tricky. My TV is Hisense U8K my EQ mode is set to movie surround mood on base level and treble level 0 sound mode set to AI. Sub level one. Center channel one upward firing speakers set to one

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Love this soundbar!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new soundbar and sun! I set up the Hisense AX3120Q in my downstairs game room, and it honestly changed the whole vibe down there. Football on Sundays hit totally different - it fills the room with immersive sound! So great especially when we have friends over. The set up was pretty easy- took about 10 minutes. The sub connected right away and I love the cordless feature, especially from an aesthetic standpoint! This is the perfect complement to my TV and game room. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Way better than I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I wasn’t expecting this Hisense soundbar to blow me away, but here we are. Setup took maybe 10 minutes total — no app download marathon, no weird pairing issues, just plug it in and it works (which is a nice change these days). Sound quality’s legit. Dialogue is clear, bass actually sounds like bass instead of someone kicking a cardboard box, and the Dolby Atmos thing isn’t just marketing fluff — it really does open up the room a bit. The AI EQ mode also does its thing pretty well. I switched from watching a movie to Spotify and didn’t have to fiddle with anything, which was nice. The sub is solid for a wireless setup, and it keeps up even when things get loud. I wouldn’t say it’s going to shake your walls down, but it’s clean, deep, and doesn’t distort. If you want something that sounds great, looks clean, and doesn’t require an engineering degree to set up — this one’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install. Had LG before so I was skeptical but this sounds and works so much better! Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Great sound upgrade value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Great match with the Hisense 75" TV. Voices are much clearer. Roku box and Xfinity box sound much improved.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Outstanding Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was already pleased with the sound provided by a Hisense TV- but after watching football at a friends house who had a sound bar/sub-woofer combo was so impressed decided to purchase one myself. Went with the Hisense AX312. Could not be happier with the purchase - the system offers a dynamic sound with ease of use. The best part for me is that I feel the sound is better than the system that led me to the purchase at a much lower purchase price. Also, very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound matches up well with my TV. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Audio head

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich sound easy setup paired it with my new TV lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hisense AX3120Q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this sound system in our basement where our kids play and we watch movies. We were just using the tv sound and this was an affordable upgrade. It took us a few minutes to get it all setup and the Bluetooth was a little finicky so we ended up using a cord. All that being said, we felt the quality is there and the price is great for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound and Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been really happy with our new soundbar so far. Setup was quick and easy, and the Bluetooth subwoofer gave us a lot of flexibility in where we placed it, which made the whole process even smoother. The sound quality is a big step up from our TV’s built-in speakers. Voices are clearer, and the overall audio feels much richer and more immersive. It’s made a noticeable difference, especially when watching movies or listening to music. I was hoping it might do a bit more to smooth out those extreme volume swings that happen in some shows and films, but even so, it’s a huge improvement overall. If it were just a little shorter, it would fit perfectly under our TV setup. All in all, we’re very pleased. It delivers great sound, was simple to set up, and makes everything we watch more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mind blowing sounds great ................!¡!!!!!!!!!!! Mm. Mm mmmmmmmmmmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense soundbars embody the brand's core mission: bringing premium features to the value segment. They are often the most affordable way to get features like dedicated wireless subwoofers, rear speakers, and immersive audio formats like Dolby Atmos and DTS:X, making them a fantastic choice for the budget-conscious movie lover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whoa... great sound upgrade for a home office!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for my wife's home office. She's got a TV in there but mostly listens to music. We hooked this up and played around with it. It gives great surround for movies / TV shows and wow is the sound great for music! The Atmos really makes it sound like there's effects coming from overhead. This is a really nice soundbar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality with powerful bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get Loud (In a good way lol) Powerful Bass Lots of EQ and Mode Options Easy Setup If you want to improve your movie, sports, game, or tv show watching experience but not able or willing to go full surround right now, this will do more than the job for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then what I could have expected! Sound is great, clear, and loud! The bass on it is so awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had several soundbars and they all cost alot more than this one Bose, harman karden, and JBL. None of them sounds as good as this! Im very pleased and it’s really easy set up! Its a huge upgrade and very inexpensive! Well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sound Bar & TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing especially when paired with the Hisense U7 TV bar. With their sound bar the TV speakers work in conjunction with the sound bar which produces awesome sound. I recommend both products for a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lack of available features for certain tv brands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not being able to add rear speakers or another subwoofer is not good. This product would also be better if it was more compatible with 4K TV’s that support Dolby atmos. There are certain features that are only available for the hi sense tv’s which is just stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bassy crisp, clear dialogue and bassy if you need to pump it up. It's a bit longer than my 43 inch if you're not too sure about the size would be perfect paired up with a 50-65" tv.

    I would recommend this to a friend
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