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Customer Ratings & Reviews

Your price for this item is $259.99
The comparable value price is $279.99

Customer reviews

Rating 4.8 out of 5 stars with 38 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are satisfied with the AX3120Q soundbar, particularly its sound quality. Users report that the audio meets their expectations. Additionally, customers found the soundbar easy to set up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Rated 5 out of 5 stars

    Nice TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happier with the TV that I purchased and the sound bar TV is crystal clear for the price and I hope it lasts because it really is a nice set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had several soundbars and they all cost alot more than this one Bose, harman karden, and JBL. None of them sounds as good as this! Im very pleased and it’s really easy set up! Its a huge upgrade and very inexpensive! Well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sound Bar & TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing especially when paired with the Hisense U7 TV bar. With their sound bar the TV speakers work in conjunction with the sound bar which produces awesome sound. I recommend both products for a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lack of available features for certain tv brands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not being able to add rear speakers or another subwoofer is not good. This product would also be better if it was more compatible with 4K TV’s that support Dolby atmos. There are certain features that are only available for the hi sense tv’s which is just stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound and Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense AX3120Q was super easy to set up and instantly made my TV sound amazing. The Dolby Atmos surround sound really fills the room, and the wireless subwoofer adds deep, powerful bass. Movies, music, and games all sound clear and rich — a great upgrade that feels like a home theater without the high price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AX3120Q

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up. Pairing the sub to match up took a minute, Other than that its sounds great, Loud and has good bass Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and great sound. When connected to my hisense TV, set itself up and only had to click ok twice and it was done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big sound quality upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade in sound quality in my theater room. Setup was a breeze with my hi sense tv as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, especially for the price. I was skeptical because it wasn’t very expensive, but the sound quality sounds like it is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound coming from the speakers, happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The setup was easy and the sound is awesome. I totally recommend this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with the two up firing speakers, and the base sound is deep for this sized subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty impressive sound quality at this price point. Good deep bass too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar easy to hook up works great with the Hisence tv that we bought. Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product that delivers clear sound. Great budget-friendly/entry to surround sound. Terrible navigating menu for changes

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi VetOfAirForce, Thank you for choosing the Hisense AX3120Q and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Sound bar and subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing and easy to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and the sound is phenomenal please get one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my bedroom and the Samsung B750 for my living room. The Samsung is in a total different stratosphere compared to the Hisense. This soundbar is pretty much the same as the television speakers.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JohnM, Thank you for choosing the Hisense AX3120Q and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

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