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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 45 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the AX3120Q soundbar, especially the sound quality. Users have also found the soundbar very easy to install. Overall, the soundbar seems to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound coming from the speakers, happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound bar with high base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with my 65” Samsung TV and everything has been going well. Once thing I wish is that it could connect to other external speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar and subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing and easy to install and use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my bedroom and the Samsung B750 for my living room. The Samsung is in a total different stratosphere compared to the Hisense. This soundbar is pretty much the same as the television speakers.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JohnM, Thank you for choosing the Hisense AX3120Q and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hisense sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Delivery and installation were quick and painless

    I would recommend this to a friend
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