Customer Ratings & Reviews
- Model:
- NBA 2K24
- SKU:
- 6561594
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Loud popping sounds. Her turn the first TV for the
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Stevie makes a loud popping sound. I return the first one for the exact same issue and now this one's doing it. A lot of people that buy this brand is having the same problem
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Rogerdodger, thank you for purchasing the Hisense NBA 2K24 and for taking the time to provide us with feedback. We're sorry to hear that your TV is making a popping sound We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Waste of time. ended months ago.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy is still Promoting this promotion that ended way back in November with no explanation and no item. Complete mess on Hisense and Bestbuy on this promotion. when you buy a Hisense tv you're supposed to get nba 2K24 black mamba edition a value of a hundred dollars The promotion ended months ago and they're still handing out these promos as of feb 2024 Promoting this promotion that ended months ago. you don't get the game and you don't get any answers very frustrating.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, We sincerely apologize for any inconvenience you've experienced regarding the NBA 2K24 Black Mamba Edition promotion. We understand your frustration, and we regret any confusion that may have arisen from this situation. We'd like to clarify that the promotion for the NBA 2K24 Black Mamba Edition ended on 11/30/2023, and unfortunately, the item is no longer available for purchase. We apologize for any inconvenience this may have caused. However, we encourage you to stay tuned for future promotions and offerings from Hisense. We are constantly working to provide our customers with exciting opportunities and deals, and we appreciate your continued support and patience. If you have any further concerns or questions, please don't hesitate to reach out to us directly. We are here to assist you in any way we can. Thank you for bringing this to our attention, and we appreciate your understanding.
Laggy Google Tv interface
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the TV. The google interface lagged so much for me. I went and bought Apple TV 4K to ensure it wasn’t my internet and that worked fine.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi SterlingR, thank you for purchasing the Hisense NBA 2K24 and for taking the time to provide us with this feedback. We're sorry to hear that your TV is lagging, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Don't Bother
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fake ad. This was supposed to be a gift with a TV purchase. NO email instruction was sent
No, I would not recommend this to a friendWifi
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working.. i have a lot problems with wifi and remote control..
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi SeanH, Thank you for your review. We're sincerely sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
NBA 2k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get it it was not included with my bought. I was late.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for your review and for sharing your feedback with us. The promotion has already ended. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Nope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No fault to BB jist one ugly tv. If you like it thats fine too
No, I would not recommend this to a friendA lemon? Or just a bad tv?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously reviewed the 55U6K tv right after I bought it saying it was mostly good, but this is the glitchiest tv. At least every few days we have to disconnect it from power to hard reset it because nothing else works. AVOID THIS TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DennisD, Thank you for review and for sharing your feedback. We're sincerely sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Not for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of video games. I prefer single shooter games.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DennisC, thank you for purchasing the Hisense NBA 2K24 and for taking the time to provide us with feedback. We appreciate the feedback and review as this helps us improve our products and services. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
hisense 75 inch u7k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash! Dont buy stay away.. May a ten second delay when i change the channel or turn it off i count to maybe 9/10 before it changes Channel
No, I would not recommend this to a friendLaggy system
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought brand new tv, started lagging in 15 minutes. Very poor performance.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello MilindM, Thank you for your review. We are so sorry to hear about your experience with your unit. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Terrible customer service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy refused to help resolve an issue with my NBA 2k24 Black Mamba edition U7K, which resulted in me not receiving the free game that was included with my purchase.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AnthonyJ, thank you for purchasing the Hisense NBA 2K24 and for taking the time to provide us with feedback. We're so sorry to hear that you did not receive the item with your purchase. Please contact BestBuy for further assistance. Thanks again, Harley with the Hisense Support Team.
Never got my gift.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my download code for the NBA2K24 game. I called customer service and was told ill receive it in 72 hours and that was a month ago.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ChristopherA, thank you for purchasing the Hisense NBA 2K24 and for taking the time to provide us with this feedback. We appreciate your patience and sincerely apologize for the delay in providing your NBA2K24 game download code. Currently, we are experiencing a shortage of download codes for Xbox, but we are actively working to procure more. Rest assured, we understand the importance of this matter, and we aim to have additional codes available soon. We anticipate that customers, including yourself, will be able to receive their codes by next week. We apologize for any inconvenience this may have caused and thank you for your understanding. To expedite the resolution, we recommend reaching out to Opia directly through their contact page at https://www.opia.com/en-us/contact-us/. They will be able to provide you with specific assistance regarding the download code and ensure a swift resolution. Thanks again, Harley with the Hisense Support Team.
RonniB
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't know how the game is because they never sent it to me.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RonniB, Thank you for your review. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
This TV sucks.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't even receive my copy of Nba2k24,such a rip off.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JamesW, thank you for your review. Buying a qualifying Hisense ULED TV (U6K, U7K, U8K, U6N, U7N, U8N, UX) between April 8, 2024 and June 15, 2024 and receive a digital gift card code with a value of $50 for use on the NBA Store (https://store.nba.com/). Gift with purchase claim must be made within thirty (30) days of qualifying purchase date. Visit https://hisense-forthewin.com/ to redeem your NBA Store Gift Card. For complete details and Terms and Conditions, please visit https://hisense-forthewin.com/. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
PRODUCT WASNOT DELIVERED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt get this product. The team never responds and act like they are doing me a favour
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi TobiS, thank you for purchasing the Hisense NBA 2K24 and for sharing your valuable feedback. We trust that our partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thanks again, Harley with the Hisense Support Team.
False advertisement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the game………………………………………………………………………………..
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Bobbbby, Thank you for your review, and for sharing your feedback with us. Regarding the NBA 2K24, the promotion has already ended. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Unknown
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have system so I am unable to redeem. Not that interested in this offer either
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AlanB, we appreciate your feedback. Thanks again, Harley with the Hisense Support Team.
Didn’t receive with tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t receive with TV delivery even though on my receipt.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your review, and for sharing your feedback with us. Regarding the NBA 2K24, the promotion has already ended. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Scam.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the item despite being eligible. Shame.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Orcan, thank you for purchasing the Hisense NBA 2K24 and for taking the time to provide us with feedback. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thanks again, Harley with the Hisense Support Team.