Customers express satisfaction with the Splash Modular Case's protection and water resistance, frequently citing its ability to safeguard their phones from damage and keep them dry in various conditions. However, a significant number of users report issues with sound quality, noting muffled audio and difficulties hearing during calls. The case's bulkiness is also a point of contention for some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 64 reviews
Pros mentioned:
Protection, Water resistance
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case. Waterproof dust proof. Good for working in a construction zone
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Hey! Thank you for your review. We appreciate it. Any further questions please let us know at [email protected]
Pros mentioned:
Water resistance
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Not useful for actually talking on the phone.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is great as far as waterproof goes but you cannot place or receive a call due to it distorting the speaker so no one can hear you.
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hey, if you will reinstall the case with following instructions, that should solve the issue: Insert the phone into the case by resting the bottom of the phone into the case FIRST before fully inserting the phone into the case.
And when you place the phone inside the case, make sure the charging port is open, insert the seal (flexible part) with the port still open, and once you get the seal in place try to squeeze the air out from the case by sliding your fingers from top to bottom that will make the air go out through the audio port, then close the plug. We also have a video that will explain it better: https://www.youtube.com/watch?v=ZN0OLdd0At4 The case is different but the idea is the same. Please let us know how it works at [email protected]
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Hate this case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is horrible. I understand it’s supposed to be a waterproof case but when talking on the phone people have commented on how much noise they hear, it’s the plastic from the case. Adjust your grip on the phone slightly or your cheek touches the phone while you talk and the person you are talking to hears nothing but crackling. Don’t know if it’s really waterproof because I didn’t keep it long enough to find out. Worse case ever!
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Nancy, this is not what we stand for. Please contact us at [email protected] and we will make things right for you. Looking forward to hear from you!
Pros mentioned:
Water resistance
Rated 5 out of 5 stars
Great waterproof
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just took it out on the boat yesterday, did great. Personally I wouldn’t submerge a thousand dollar phone but that’s just me lol but in terms of staying dry from the sand and little bit of water, amazing
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Thank Ikotu for your review. We really appreciate it! If you will have any questions please let us know at [email protected]
Cons mentioned:
Sound quality
Rated 2 out of 5 stars
Great protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone case was a good deal but not for everyday use.. callers can’t hear you very well through the case.. it’s mainly for under water use only I’m guessing...
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Not bad for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Since there are a few cases for the XS Max that has a screen protector, this is pretty good alternative. You can add optional camera lenses to this case, but very hard to fine online.
I would recommend this to a friend
Cons mentioned:
Sound quality
Rated 5 out of 5 stars
Excellent case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall this case is wonderful. Great quality. Only downside is it muffles sound both in and out.
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi Leah, looking forward to hear from you at [email protected]. This case could do work better than just muffled sound. Please contact us on this matter. Also try to use the instructions below, that could help with audio improvements: try to reinstall the phone into the case by resting the bottom of the phone into the case first before fully inserting the phone into the case. When you place the phone inside the case, make sure the charging port are open, insert the seal (flexible part) with the ports still open, and once you get the seal in place try to squeeze the air out from the case by sliding your fingers from top to bottom that will make the air go out through the charging port, then close the plug, see if that works. Please let us know how it works at [email protected]
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this case very heavy duty and stylish with an open back so you can see the color. Would recommend to anyone with kids
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
That's amazing! Thank you! Happy to hear that! If you will have any questions, please let us know at [email protected]
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case for dusty jobs.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I install hardwood floors and sawdust is always around, so this case protects my phone from all the dust completely.
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Monique, we are sooooo happy to hear that! We really glad that the case is working for you! If you will have any questions, please let us know at [email protected]
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was good, I like it a lot. It keeps my phone safe yay for this case I love Steve jobs
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi Chris, thank you for your feedback! If you will have any questions, please contact us at [email protected]
Cons mentioned:
Sound quality
Rated 2 out of 5 stars
Looks are deceiving
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great,but it creates an odd buzz/electrical sound when on a call.
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi, thank you for your review, please contact us at [email protected] then we will be able to help with the sound quality improvements.
Pros mentioned:
Protection
Rated 5 out of 5 stars
not bad for its price and iphone is safe
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
not bad for it's price, keeps your valuable phone safe
I would recommend this to a friend
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Won’t Recommend
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I would not recommend this item. The sound you get it’s terrible. You can’t hear people or music unless you have volume up high. The screen got scratch the first week I got it. Sometimes your touch screen does work you have to type the letters multiple times before it works.
No, I would not recommend this to a friend
Brand response from Hitcase Support
Posted .
Mamagee, sorry to hear that. Please be informed that the case itself not a scratch resistant. It helps to protect the screen itself from from scratches. The level of responsiveness could be affected by the screen protector if you have it on the iPhone already. Also the phone reinstallation could be helpful: insert the phone into the case by resting the bottom of the phone into the case first before fully inserting the phone into the case. Please let us know if the issue with the audio quality is still present at [email protected]
Pros mentioned:
Protection
Rated 5 out of 5 stars
Awesome case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome case easy installation great coverage and protection of phone
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Greg, thank you! We happy that the case is working for you! If you will have any questions, please don't hesitate to contact us at [email protected]
Pros mentioned:
Water resistance
Rated 5 out of 5 stars
water proof
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
worked great did not go deep with it but kept the phone dry
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi SirOgre, thank you for letting us know about your experience. We appreciate you and your time. Any questions please let us know at [email protected]
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case .
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice case , doesn’t allow dust get inside , love it .
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Thank you Lexirloe! We appreciate your feedback. This is the thinnest dust proof and waterproof case. And if you will have any questions, please let us know at [email protected]
Rated 3 out of 5 stars
Not a huge fan.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used it a couple of times, but never felt secure with it.
No, I would not recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was very protective and great for construction work
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Carolina, thank you! Please don't hesitate to contact us if you will have any questions at [email protected]
Rated 5 out of 5 stars
Love the phone.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a awesome phone. Got a great deal on the phone,
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Hey Amanda! We happy to hear that from you! Any further questions, please don't hesitate to contact us at [email protected]
Rated 4 out of 5 stars
Nice case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice case. Fits nicely. Bought it to go on vacation. It served its purpose.
I would recommend this to a friend
Brand response from Hitcase Support
Posted .
Hi Joey, that's great to hear. Please let us know at [email protected] what we could do better to get all 5 stars from you.