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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed WiFi mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and set up the mesh system quickly . Geek member was very personable. Would use again for installations. Good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was excellent and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flexible and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered the wrong service but the Tech got here and was able to adapt the service so that he could get the job done. Also encouraged me to buy the Total Tech Support which not only defrayed the cost but is there when adjustments need to be done. Geek Squad Techs have always done right by me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony, Nathan and Justin were just wonderful. I do hope I got their names correct. We are super seniors age 84 and they were the best! Could not have done it without such a great team! Hats off to such a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was an example of what customer service is all about. He fixed my problems with the internet, with my Kindle and a few things on my phone. He was very thorough and let me know what he was doing at all times. You need more representatives just like him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The man was very knowlegable and nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way Mr. Fool took the time to really explain how to use the tech.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wi Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. No complaints as of yet. .

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech. So nice to have a professional set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad was knowledgeable and fixed the problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick and fixed the problem to my satis faction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and set up my new router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time. They were very respectful and knowledgeable. They set up the router and reset all computers and smart electronics in the home. Thank you for top shelf service. JosephB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m all connected thanks to Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great job setting up my wi-fi and printer. I appreciate that they took the time to help me make sure everything was working properly. I’d still be trying to figure everything out if I had to do this myself!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were unable to get wi-fi prior to the Geek Squad coming. Up and running now!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very please with work................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Reconfiguration, Installation & Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Plowden & the other agent ( I can't remember his name) were AWESOME! The both of them fixed all the WiFi deadspots in our house by installing an access point. They resolved an issue where the "Ring" doorbell was not compatible with a router. Lastly they connected our receiver to the router. They went above and beyond to resolve every issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, quite good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to evaluate a router, then made a recommendation for a replacement. They had one in the truck and set it up--but it wouldn't work. The went back to the store, brought a couple other models with them, and ended up recommending and installing a less expensive router than I originally planned to buy. The guys were friendly and knowledgeable. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So pleased! Real professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv mount along with my new tv. Very professional, they new exactly what to do and we’re so careful not to leave a mess. So nice to see people who take pride in their work.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Premium Network Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the GEEK SQUAD. They are knowledgeable, polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up our new computer equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were pronto on arriving. They set up my wireless printer and explained various features with my new computer and printer. They were very friendly and knowledgeable, explaining to us on multiple new things we knew nothing about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transferred all data promptly very satisfactory.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred computer data efficiently. Did not take too long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mesh Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came installed it did a great job products OK not great

    I would recommend this to a friend