Customer Ratings & Reviews

Geek Squad Technician did a great job and was very knowledgeable.

Agent was knowledgeable, friendly and polite. Job well done!

that Teck guy know his stuff and he was very helpful.

My wifi is much better since they installed the modem and router

Installed in a great manner and works even better than we expected

Quick and easy. When they were finished, I knew how it worked.

Bought a eero Mesh Wifi system. Agent came out and knew what he was doing. He installed new system and went through the house making sure Printers, multiple computers and other wifi stuff was working. About two hours that I didn't have to spend trying to figure everything out.

The Geek Squad serviceman was very knowledgeable, efficient and friendly.

Can’t recommend Geek Squad enough. This service has lifted the technological inept (us) to currently having access to new advances in home entertainment. They explain the how’s and why’s. I’m impressed from the start with Thomas’s suggestions to Josh and company’s install. You can’t go wrong with this service!

Amber from the Waynesville NC store was our technician for Wi-Fi router set up. She was very knowledgeable, quickly assessed our needs and made sure everything was in perfect working order and they we understood our new equipment before leaving. We would be happy to have her come for any future needs.

I needed the Geek Squad two times in a short period and was fortunate enough to get a gal named Michele both times. Michele was excellent! I mean the best! Polite, considerate, punctual, and very knowledgeable. Thank you!

We used our Total Tech Geek Squad Service to have the technicians come to our house and assess what we needed to do to get better wi fi coverage all through our house. They were able to recommend the Netgear Orbi for us, and it was just what we needed. We also bought some new speakers at the same time that was recommended to us.

Hooked new WiFi router up with no problems, highly recommend

The geek squad evaluated, and installed quickly with no issues.

Jaime and his team are incredible every time. I will request him because i know he is the best in the business. So knowledgeable, skilled and his customer support is top notch

Technicians were very professional & knowledgeable.

Randal and Anthony did a great job setting up my TV and teaching me about things I didn't undersdtand. They were very knowledgeable.

Our technician did the Netgear Orbit setup, and explained and showed us how to navigate though the Netgear App, then offered to fix an issue I was having with my WISA - Bang Olufsen speakers.

Best Buy came out to do wireless study after i cut the cord and made a recommendation to purchase a mesh system which they came back and installed. so far no more lost signal and very happy home.

Awesome guys did a great job . Would highly recommend them.