Customer Ratings & Reviews

My desk top wifi stopped working and took it to the Geek squad. They hooked up this Netgear AC1200 WIFI USB Adapter. Got it back home, turned the computer on and it worked great. Matter of fact I got a stronger signal than before.

The geek squad agent was very helpful and friendly. He set up our Wi-Fi system and checked to make sure everything worked right.

Very pleased with Geek Squad, good service, good help, glad I called them.

This is nesssary service for any body born in the 60's.

My large home has an unusual design with lots of inside stone walls WiFi has been a real problem for some time Matthew suggested installing a Linksys Velop...he repositioned our modem and first router and set up the other two nodes...got us connected to all our devices Signal is great and working very nicely as opposed to before

The agent in the store assisted me with choosing the perfect router for my home. The old router and extenders did not feed the wifi through my home. The agents set up the three-pack of Linksys routers in the appropriate area so that we have wifi working effectively throughout our home.

The GEEKS came in right on time. They were very friendly and professional. They knew exactly what they were doing. In no time they had the router set up and configured to all of the 15 devices that need the router.

The technicians were timely, very friendly and helpful.

I was happy with the product and service technician was great.

Excellent service representative - answered many questions. Fixed everything. Very sweet and kind.

The agent installed a net gear- nighthawk AXE 7800 router( I like the like router). He made sure all my devices were on working with the new router.all in all I would judge my service very good.

Had Best buy set the new router up. Cost was 99.00 and was well worth it.

Good job setting up so we didn’t have to figure it out

Eric was great and made a difficult to me installation a breeze.

He gave tremendous service. Unfortunately, I cannot remember his name, but he was very very helpful and explained what we need to improve some dead spots. I have used the Geek Squad several times and the member who came this time was the best ever. Just wish I could remember him name.

The service was excellent and the technician was very professional and knowledgeable. He answered all my questions and explain things in simple terms to ensure that I was able to understand the whole installation process. I am happy with the service and the products..

The eero - Pro Mesh WiFi System we purchased was installed well but the tech messed up our smart home system when installing

Had to call geek squad for help installing Velop wireless routing system. Yes, the geek squader installed the Velop system, but also made suggestions about our wifi and computer connections that made a big difference and were things we never would have thought of. Actually, the suggestions also saved us money (and saved us from buying more equipment from Best Buy).

setting up of my router was fast and efficient. I love it!!!

The agents installed my personal WIFI Box and communicated with Xfinity to clear the exchange from their box to mine. They were professional knowledgeable and efficient. Love the Geek Squad; they are total life savers!