Customer Ratings & Reviews

The techs successfully installed the eero system to my laptop and connected the Wi-Fi. Now I have the internet through out my house.

Agent set up the WiFi with new modem and checked all internet connected devices

Awesome service, technician explained everything. Best decision to have BestBuy technician handle router installation and connection. The installation and attention to detail while answering my many questions was greatly appreciated. 5 stars!!!!

This is the second time Joe and Ryan have come to my house to help me with technology. They are a great team and work so well together. They are very patient with me and never make me feel rushed. They answer all my question's and they are so knowledgeable. I feel very comfortable with them inside my home which isn’t usual for me. Two really great guys and employees!

Setup Wi-Fi with Eero and did an excellent job. Very knowledgeable technician.

The tech came out on time & tried to install the Netgear product but was unable to. He had a Google Nest in his truck & installed that instead. It’s working even though I had some issues hooking up my Blu sound devices. I think the tech is more comfortable working with google then Netgear but he was very patient & did his best.

The agents installed the eeroWi-Fi system without a problem and gave me a few lessons re what to expect.

Techs were great, very courteous and knowledgeable. Was able to setup the router and make it a very easy transition for us. Also made adjustments to our TV to make the picture much better.

The techs arrived on time and promptly set to work to install my new router. However after several hours it became apparent that there was a problem with the router’s website that would not allow it to work.

The agent that came out did a great job of getting my new Tivo operating. two others had come out earlier but could not get it going. Kyle Lackey came to install new network so as to hopefully get the downloads for my Tivo downloaded. thankfully he told me about some tech (the eero wifi system)that I did not know even existed. so I returned my linksky products and he installed the eero system and then made sure my tivo was working properly. Thanks Kyle you did a great job!

Agent came in an did a very good job setting up mi wifi and entering everything so it works with the new Google Nest wire mesh.

Great service, on time, professional, explained everything in detail.

Works perfect every time zero issues and nice sleek design

The agents did a great job of setting up our router

Tommy was awesome! Super professional and had us up running in about an hour. Made sure we had all the information we would need if there were any issues in the future and set all of our equipment up with the same passwords and logins so we wouldnt have to re-sign it to everything with our new set up.

The agent checked out my existing system and quickly provided the best technical solution and implemented. It is a mix of new wireless home wi-fi (changed from DSL), along with a legacy system of wired computers etc. Agent was EXCELLENT, answered all my questions, explained what he was doing and also provided information about ways to use other Geek Squad services. This was everything I hoped for and expected from this contract.

Geek squad nailed it again! Installed the router, switch and another HDTV. They made suggestions, were very informative and fast!

this item performs well. Solved my problem of not getting wi-Fi throughout the house.

Allen knew what he was doing and got our sound bar on line with ease! He also got our remotes tuned up! Good job!

The agent was very polite, customer friendly, and knowledgeable about installing my wi-fi system and my printer. If he wasn't sure about something, he would contact his supervisor for guidance, as he was new to the job.