Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,754 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, excellent and informative setup. I was very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I am not tech wizard and setting up new routers can be a challenge for some of us. This gave me peace of mind knowing I had a trained individual to come and set up a service and knowing it would work after they set it up. Also Geek Squad is quick and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Matthew installing Linksys

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My large home has an unusual design with lots of inside stone walls WiFi has been a real problem for some time Matthew suggested installing a Linksys Velop...he repositioned our modem and first router and set up the other two nodes...got us connected to all our devices Signal is great and working very nicely as opposed to before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nesssary service for any body born in the 60's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m sure it would be a great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry didn’t use the service. I’ve used Geek Squad in the past and plan on using it to fix my IPAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero Pro 6 mesh system installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eero mesh system completely solved any dead stops in our house. It works perfectly and is super fast. We love it. Thank you Geek Squad for the install service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from GeekSquad set up my new Wifi routers. He tested all the units and made sure that all my devices had correct password. He walked me through installing the eeros app on my phone and showed me how to "disconnect" wifi for kids when they are not behaving;) Great courteous and helpful agent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughtful support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The friendly and intelligent agent was very careful to think things through with us and work out the best and easiest solution. We were able to fit the best smart tv into our specific space and set up the set up the old tv with Roku in an office space and coordinate it all with our cable service, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A pleasure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time. Was knowledgeable and fast. Everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was very helpful and friendly. He set up our Wi-Fi system and checked to make sure everything worked right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of Linksys mesh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team today: Cody and helper were timely, neat, very helpful with answering all my questions and very friendly and efficient. Made sure everything was in working order before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved my WiFi.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the product and service technician was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Agent PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon Langtry installed my WiFi and modem did a very good job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the way to go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was fast & efficient. He was able to answer questions and made sure everything was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher, the Geek Squad agent that came out quickly determined what the real issue was and made several recommendations, including a new I-phone which I purchased from Best Buy on Feb16th.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Geek Squad, good service, good help, glad I called them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was great and made a difficult to me installation a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel at Geek Squad is fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel had come out twice. Once to set up my Eeros Pro6 wi-GI Mesh router I purchased earlier and he recommended I get the modem from Best Buy which is better than Xfinity. Daniel is knowledgeable and kind. He really helped me with set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wire Management and System Check

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to home when scheduled. Performed work and left house in good order after comopleting job. They corrected my wireing and tested entire set up to confirm all workin. God job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setting up of my router was fast and efficient. I love it!!!

    I would recommend this to a friend