Customer Ratings & Reviews

Excellent detail in installing equipment. Pleased.

David and Gage were very thorough and professional as they installed a Fire Stick that required some troubleshooting with our sound system components. They both seemed really smart, worked well together and clearly communicated to me what they were doing.

I wasn’t aware that Geek Squad could help with thing not purchased at Best Buy. I had a door lock that I bought elsewhere and couldn’t get it to work. When Rob came to install the Orbi system I did purchase at Best Buy he also got the door lock working which had an internet problem. Everything works fine now thanks to Rob and Joel!

Joseph solved our computer problems, being patient and kind.

The agent installed my modem and was very professional and answered all my questions. Knowledge and professionalism was showed. Very proud of the work done

Works great for all our devices and the set up went flawless

Nathan did an excellent job fixing my router problem. He very knowledgeable and gave me some tips on optimizing my setup.

Agent, Nicholas, hooked up the eero devices and explained to me what he was doing. when everything was hooked up he verified that all my equipment was talking and had coverage. then he took the time to explain how the app works and what needs to be done to add or change devices.

Outstanding work by Matt and Adam from Geek squad, they set up two TVs for me perfectly and left no mess! I would highly recommend using Best Buy geek squad service!

The Geek Squad installed a Ring Doorbell and an extra camera on my back porch. Service was excellent and they were very friendly and knowledgeable and answered all my questions.

let them set everything up right the first time works for me

polite and courteous and knowledgeable. Set up my home theater system

took 2 techs to complete the set up / both knowledgeable

Awesome team today: Cody and helper were timely, neat, very helpful with answering all my questions and very friendly and efficient. Made sure everything was in working order before they left.

Ryan was able to bring his knowledge down to my level.

Christopher, the Geek Squad agent that came out quickly determined what the real issue was and made several recommendations, including a new I-phone which I purchased from Best Buy on Feb16th.

the geek squad wifi sent up is a life saver for me

We were having problems getting our Wi-Fi throughout our house and after trouble shooting the system, he was able to reset our Orbi device and he realized we had a bad cable and sold us a knew one. He also connected 2 wireless headphones to two of our TVs. He did a great job!

This service is good if you need the help. It's quick and you get a good appt. window.

technician Chris was helpful, knowledgeable, and friendly.