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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 5,754 reviews
  • Rated 5 out of 5 stars

    They saved me from a headache!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fairly capable with most tech, but I ran into a few issues setting up my own mesh system. Geek squad came out and got it running in no time. No muss, no fuss!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad at its finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable attentive and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for the money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $200 a year is worth everything you get with total tech the at home service being just one of them. Sit back and let somone else do the work of setting your stuff up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and they made sure things were working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack from Geek Squad installed my new TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 TVs, including the new Sony TV I just purchased at Best Buy. Jack the Geek Squad technician helped me upgrade all of the TVs and installed the LinkSys extender for my wireless internet so I have internet service in the rooms that are far from the Comcast modem and router. I am grateful for this technical help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to set up my wireless router to a fiber optic modem with ease. They made sure the main things (laptops, tablets and cell phones) were able to connect. If you have a complicated system, I would highly recommend using the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad retooled our home WiFi capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He agents reviewed problems we were experiencing with our home WiFi system and quickly identified the cause and suggested a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time. He explained everything he was doing and helped remove a lot of unnecessary wiring. The system would not work with my old router removed. The technician overcame this problem I made sure all of the televisions were working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad guys knew exactly where things needed to be in order for the whole system to work much better. Thanked guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Great experience system works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very responsive to calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant/Would be better if same person who did setup could come back for problem System almost perfect but not 100% yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed Wi-Fi problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent figured out what was wrong with my computers being dropped off Wi-Fi. He explained in detail what I needed to do to correct the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mesh Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my mesh with professionalism. All devices were properly connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was very efficient and professional. He did a great job installing the system and an even better one explaining it to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experiance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech and awesome service. Definately recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Stick installed successfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Gage were very thorough and professional as they installed a Fire Stick that required some troubleshooting with our sound system components. They both seemed really smart, worked well together and clearly communicated to me what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wi-fi mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home wi-fi "mesh" setup went quickly, even with our trying several different locations until our back bedroom had good service. Installer answered all our questions and was very cooperative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They showed me everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed our new router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, James Borders, installed the router. Then he went through all the steps to set it up. I put the app on my smart phone and we continued to add other technology. Then I felt secure enough to add other items in the future. James Borders did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shooting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to get everything working well.

    I would recommend this to a friend