Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 5,813 reviews
  • Rated 5 out of 5 stars

    Great Job by Geek Squad on my installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Rep was amazing!! Right on time, very professional and courteous - he was dedicated to a great job and completing everything - would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wire Management and System Check

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to home when scheduled. Performed work and left house in good order after comopleting job. They corrected my wireing and tested entire set up to confirm all workin. God job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech's arrived on time, installed the new router, and insured all devices connected to the old/replaced router were connected and working. They also left the work area as they found it and took my old router for disposal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic, conscientious Geek Squad agent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Lam installed the new Router, tested it, and helped to register it with Comcast. It worked immediately, and when connectivity was lost again, it was apparent it was the problem of Comcast. The external cable connection has been replaced, and service has been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad in-home service was excellent. The guys showed up when they said they would, set up my entire system, speakers, tv's wall mounts, and then went over how to use each and every device along with helping me download apps for Netflix and amazon prime. The guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech installed my new router/modem quickly and also linked all of my family’s devices quickly. The tech was very knowledgeable and courteous. The tech also wore a face mask during the install! The entire process took about 40 minutes. I would definitely recommend geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect television for us!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Really enjoying the television. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and a whole lot better than the up graded on from Spectrum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi setup - Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman setting up our WiFi was outstanding. We feel he went above and beyond on setting us up and making sure that everything was working right before he left. I believe the gentleman was Jeremy; pleasant to talk to and he took time explaining everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful customers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a new router and the squad helped us reset all our passwords on computers, tablets, TVs, our Ring system, and our garage door opener. Would have been a nightmare for us without the help. Very grateful and love Total Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did what I could never do by myself.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good. He explained everything and found ways around my dead Ring batteries too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent got the internet restored .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked the existing router and replaced with new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and programmed a great new Linksys - Velop Tri-Band Mesh WiFi System and also A Roku on a TV in my house. As always they were professional and made sure I was familiar with the equipment they installed. I will use them again for future installations or troubleshooting and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero Pro 6 mesh system installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eero mesh system completely solved any dead stops in our house. It works perfectly and is super fast. We love it. Thank you Geek Squad for the install service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect Wi-Fi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Wi-Fi for my freezer and refrigerator. I had tried multiple times myself and was not successful. The agent kept working until the the job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous. The guys were incredible, thanks Lucas for a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is up and Running!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new wifi and synced all my devices. They tested everything to be sure it was working properly. So far no problems. It has been set up for fours weeks. I am not expecting any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows installed my three wi fi units. They tested my TV sets. It has really made a huge difference in my TV watching. No more buffering every few minutes and losing programs I was watching (they would start buffering and never come back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my components

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was here on time new what he was doing installed without any issues, answered all my questions in a perfesional manner wich I appriciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero Mesh WiFi setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expanded home coverage with an eero mesh network. GEEK agent was very knowledgeable on system setup and guided node placement options for optimal coverage. Most helpful in helping integration with new router and seamlessly connected previously networked WiFi devices.

    I would recommend this to a friend