Customer Ratings & Reviews

I already expressed my delight. You waited too long for my evaluation. I had worker's name ready for you. I was more than satisfied. He performed tasks well beyond what was expected. Thank you.

Installed new Verizon equipment Internet & TV Very satisfied

excellent service in installing my new router and syncing it

The Geek Squad always calls before arrival and gives an approximate time. When arriving they get to work with good explanation of what's happening. I have used them several times with good results and this time was no exception. If you are challenged when it comes to the new technology, this is the way to go.

Had new Netgear AX8 router installed as it was more complicated than previous models. It is a much more powerful and sophisticated system. Installer was on time, professional and got everything setup and got all of our devices setup and working on it. Worth the price of having it setup by a professional.

The agents installed my printer, installed the printer app on my phone and installed on my desktop. They did an excellent job, were courteous, answered my questions and wore shoe covers so they did not track into my house.

Had Google Wifi router system. Couldn't get 2 routers to work. Spent hours on the phone with tech support. Geek Squad Tech got them working in minutes. AMAZING

The agent was very knowledgeable and thorough. After explaining my problem, it took him only 2 seconds to recognize the problem and get my system up and running. I have had some talented technicians from geek squad in the past that provided excellent service but none can top this last visit.

Did a few things that were useful. Not ideal, but good for a novice.

Geek squad Tech was able to fix my Wifi issues here at my home.

He did great job I'll be using geek squad in the future

Could have figured out how to connect the Wi-Fi ourselves but that’s why you hire the Geek Squad for their efficiency, experience and guarantee. So much faster than we would of done.

I canceled in home setup the day I purchased it because I set up my router myself. Also, I thought the price for the setup was too much

Wow! "My" agent, Alex, did everything I had indicated in my request for service—and much more! He helped and configured other wi-fi products (all purchased at Best Buy, of course).

Awesome services, the agent mounted my printer, TV and sound bar connected it to all my devices.

The Geek Squad agent was fast & efficient. He was able to answer questions and made sure everything was working before leaving.

The agent figured out what was wrong with my computers being dropped off Wi-Fi. He explained in detail what I needed to do to correct the problem.

Each time we have used the Geek Squad, we are totally impressed and pleased by the outcome and results. The Geek Squad technicians that we’ve been fortunate enough to have assigned to our issues are brilliant and do a great job. Thanks Geek Squad !!!!

The geek squad agents are knowledgeable and thorough. Since we aren't a tech savvy household it's good to have geek squad to depend on to make sure everything is connected and running smoothly. He answered all of our many questions and got our internet working better than ever. I have had zero problems since install. Extremely satisfied!!

The agent Daniel was great. He helped me setup my eero WiFi mesh system and how to use the Eero app. The service from the Geek squad has been outstanding.