Customer Ratings & Reviews

Quick, thoughtful, fun and friendly. Team did a great job!

The agent installed and explained how to use my new printer and gave useful suggestions on getting the most out of the printer. Also follows covid precautions well and is courteous s well as friendly

We were having problems setting up our modem that we purchased. We made an appointment with the geek squad. The agent that did the set up was very professional and answered all our questions. Excellent customer service. Will not hesitate to call the geek squad if we ever need anything else set up in our home

The agent arrived on time and proceeded to set up my wi-fi properly. I had an Orbi I was using as a range extender that wasn’t syncing properly with my newly replaced Verizon router.

I love the geek squad! Very easy to work with. Very professional and friendly. Knowledge level very high, and was neat and clean about the process.

Fast set up and excellent customer service. I accidentally unplugged it and when I called tech hecwas super patient and stayed on the line until it came back up (I thought I had done something to it, but it was just going through an update).

Daniel did above and beyond. He was very kind and patient and competent. . Took time to inform and be sure I understood. Scheduling was goofy as I got a email after Daniel left to tell me he was coming at 330. I had a 7-1 time slot reserved.

Had Geek Squad install my Orbi to solve routing problems. Service tech was friendly, and fast at completing the installation tasks. Tech stayed on site until all of my devices were working to my satisfaction which included 3 computers, 2 iPhones, 2 iPads and 2 wireless printers. Could not ask for better service.

Tech Service has installed a mesh router and two wall mounted TVs in the last couple of months and every time they do a great job and really do more than they are responsible for. I am glad I bought the service.

This is the only way to go ! We needed help because we are dummys when it comes to teck stuff. They came in and set everything up and explained how to work it. We will always have Total Teck support.

I was impressed with my experience ,(sort of ) considering I had plenty of experience with them .My tech was very good at setting up a mesh router network.He was an expert&technology flew past me.Worth the choice.

The geek squad technician installed the new wifi box in less than 30 minutes. He explained everything he did. Answered all our questions . Outstanding service.

I am always pleased with Geek Squad service. Awesome

Geek squad is the greatest. They came in set up 3 tvs & wifi all with in 2 hours. Then had a problem and in 5 minutes they were gone. Great service for the price. Less worries for me,

Fantastic service by agent who came to our house. His name was Terrance. Really top notch!

The agent setup my new WiFi system in my house. He arrived on time. He was courteous and professional. He quickly installed the WiFi and then made sure all of our systems were connected. Very professional and explained everything to us.

The person was very friendly. He did his job well, and helped me understand what he did. You should be thankful he is on your staff.

I was having a problem with the laptop I had recently purchased, and decided to take it to the Geek Squad. I was able to make an appointment immediately for the same day. When I had a sudden brainstorm and fixed the problem myself, it was simple to cancel the appointment online without charge.

Our agent was very helpful in the areas he knew about and helped us start the process. We needed two more agents that both were very helpful and polite while they were here. Once they are gone even with the $200.00 Geek Squad plan no one in two weeks has responded to my emails or calls asking for hints or help with a few problems we are experiencing. Guess we will have to visit Best buy and get some answers.

Your Geek was very professional, enthusiastic...knew what he was doing! He took time to insure I knew how to use our new TV.