Customer Ratings & Reviews

The agents were very respectful and knowledgeable and efficient. They went above and beyond helping to make sure everything worked with my Ring system.

Geek Squad Ryan completed the install of the WIFI seamlessly, and he ensured all devices were connected. He was easy to chat with and knowledgeable in all electronics.

First time using Geek Squad and am thoroughly impressed. They worked quickly, showed great skill and experience and were very neat.

Jon Langtry installed my WiFi and modem did a very good job .

Gavin did great service on our Window Lights/Wi-Fi program. However, he also promised to help us with our three TiVos. This will require addition work on his part, as some TiVos are not displaying any program information from the other TiVos. Thanks for all your assistance, Gavin!

Whenever I have needed an installation or some other service, Total Tech has been great. Appointments are conveniently available and the agents get their work done efficiently and correctly. This year they installed a new router and modem to replace Xfinity's equipment,

Technician was very knowledgeable and was able to explain the benefits of the new router and modem that we had purchased. Impressed with the Geek Squad and cannot say enough positive things about this service.

I had the Geek Squad install a internet router I had recently purchase replace very old unit. The setup was done in about half hour with my computer logged into the new net work. The person who set up the router seemed to be very competent.

Very reasonable fee for having wifi boosters installed. The two men who arrived to do it were exceptional. Very friendly and professional! They answered all our questions and made sure we understood. I’ll definitely use this service again!

The technician who came to my house knew exactly what he was doing. A great job setting up our home network. Answered all my questions and gave me a lot of useful information. He even changed the settings on our tv to give us a better picture. Would definitely have Geek Squad help out again when needed.

Geek Squad arrived on time (actually a few minutes early) and were able to install a new Asus mesh router that was giving me problems due to a needed software upgrade. It took them about 45 minutes to figure it out, but they eventually go it working in the entire house and it works great!

The Geek Squad team installed new big screen, beautiful picture, internet TV and moved other upstairs. Great fast service. I'm a happy camper with everything working correctly!

After he was finished we later discovered our wired devices had gone bonkers. Calibration was already scheduled for the next day and he conversed with eero installer and solver the solved the issue. Wonderful and friendly problem solving service.

Knowledgeable & polite staff. On time and diligent in their efforts to get our system operational in spite of the poor internet services provided by our internet supplier.

Great person and was helpful in setting up the WiFi and other problems I had

We had a wonderful experience with the team that came to set up our Wi-Fi connection. We were able to move forward with no further problems.

The Geek squad members did a great job setting up my Netgear wifi system. Thanks to Mikie Linyard, Jordan Owens, & Graham. Now I have excellent reception.

Very knowledgeable person. Good communicator, a pleasure to discuss my problem with him. Also nice that he agreed with my own findings. I have a big problem with NETGEAR. I will use Best Buy’s service again when needed.

Internet connection restored, arrived on time and provided valuable information.

The agent helped with setting up a wifi extender. And helped us realize that the T-mobile internet we were trying to make work, doesn't work with the wifi extender we purchased.