Customer Ratings & Reviews

Agent was extremely helpful and knowledgeable. He set up all my devices and informed me about how to get the best results from my WiFi.

The agent was on time and very courteous. He checked with me several time about what I needed done. I had a new computer installed and wanted everything transferred over. He did a good job of making sure everything was done right

Melvin was extremely polite and knowledgeable He really took time to explain why the changes we made weren’t enough and suggested we upgrade our internet He really made us appreciate buying the year of support through GeekSquad!

Total Tech is a wonderful service. They saved me much time and eliminated personal frustration while setting up my router. Thank you for your knowledgeable, friendly, professional team!

Agent Jacob F transferred data from old to new laptop great service. He then scheduled in home assistance on laptop setup David Price performed this service. Totally satisfied with the help and assistance from these two members of The Geek Squad

The guys installed my new eero and connected all my devices to it. They offered many suggestions for improved performance and made sure everything was working perfectly before leaving.

Thank you so much!! Excellent service and follow up-much appreciated!! :)

Travis - the installer - is a true and reliable person who provides not only detail as to what is being installed but also speaks well of the Manager of the store and Best Buy it self.

Agent got all my devices back online after I had to replace my router.

The Geek squad really helped me out with my wifi for the whole house they even called before hand and asked about my house and my Wi-Fi system I had purchased and recomended a different system that would suit me and my home via its size and floor plan. They even brought out the system they had one in stock so it saved me a trip from going into my local best buy and purchasing a new system. Thanks Geek Squad!

The agent (Mario) was very knowledgeable and professional; had on his mask the entire visit and thoroughly wiped down everything he touched. He was patient with my many questions and still completed the wi-fi set up in a short amount of time.

First time using in home service. The agent was very helpful and answered all questions thoughtfully

two geek squad personnel set up network. Both young men were extremely knowledgeable and courteous.

Excellent & expert assistance. Friendly and professional service. Showed up on time and was very respectful of our health concerns. Thanks!

Geek Squad went through a logical problem- source discovery process. He was professional and congenial and was accepting of my input. In the end, we solved the problem together as a team. Best ever service call of any type.

A Geek squad member setup, trouble shot the Google WiFi and then cleaned up my computer to help it to run more efficiently. He deleted a lot of unnecessary updates and files. Computer is running much, much better and I am very pleased with Best Buy Geed Squad services thus far.

The agent installed my WIFI an connected all items and made sure they operated correctly.. Get Agent wonderful servoice.

Kristopher explained everthing to me clearly and gave me excellent advice! Professional service and more! I would call him back for any service I needed.

The agent installed Eero 6 and tuned up my computer. This was the best call I have ever had with Geek Squad. The agents name was David "DK" Klingensmith, don't let him get away.

We contacted Best Buy to come to our home and make sure our wi-fi was secure and the network set up properly. We were also having a problem printing. They were prompt, courteous, knowledgeable and we felt good about our decision to use their services.