Customer Ratings & Reviews

The agents set up the Netgear router and verified my complete system was working correctly. They arrived in the time window as they had anticipated, were polite, and worked quickly.

Outstanding employee (Kevin). He's very knowledgeable, polite and knew exactly what he was doing. I wish there were more employee's like him.

Outstanding service, done right the first time. The Geek Squad always get it right!

This new NetGear equipment really needs professional installation to deal with Netgear/Comcast and home equipment. The Geek Squad/Total Tech pros really know what they are doing.

Our rep helped us tremendously and was very friendly, knowledgable and assisted us greatly. We really enjoyed our visit and she never acted rushed or have no concern. She was thorough in her actions and left us feeling completely satisfied with service.

I had problems with my Wi-Fi systems and my wireless security cameras. Your representative was very courteous and very knowledgeable. He was very patient with me and completed the job to my satisfaction. I would Recommend him to everyone.

Best decision to try out this service. The technicians were prepared, thoughtful and friendly.

Adrian was very friendly, thorough, and stayed long enough to trouble shoot all the small details. After having it set up now for a few weeks, it works so much better than what we had before.

New WiFi wasn't working with anything already in our home. The Geek Squad tech knew just what to do to make it all work.

The techs reviewed my home wifi setup and found it was incorrect. They clearly explained what I had done incorrectly and fixed it. They were polite and very understanding of my lack of technical expertise. Thanks Guys.

The agents were on time. Clean and wearing masks. Spent over an hour going over all hookups, made sure I understood what they were doing and answered any questions I had without making me feel stupid.

Great job ,sanitized everything he touched which nowadays is so important. This was first time I couldn’t get my orbi rbk50 to work in AP mode, I contribute that to att use of ariss Btw 210-700. Modem. It took some time but he got it to work.

Great experience. Was having issues so had Geek Squad come out. Found the weak link in system and had upgrade with them. I purchased and installed on the spot….and now works as I want.

The Teck was very good , told me what I needed for my internet , installed it. Now my speed is up . Had me to return wrong product. And sold me right one. Service was GREAT Thank You Geek Squad.

The agent installed my system quickly and to my standards. Went above and beyond in helping me and making sure the installation met my standards. Highly recommend using the Geek Squad. Every time I use them they do a great job.

Two Geek Squad members appeared and in a professional manner installed the EERO WF system which enabled more complete use of a new LG tv set recently purchased. The squad was also helpful with information and advice.

Very professionally installed by the geek squad and they were so fast and efficient

After deciding which rooms to place the 3 mesh Wi-Fi so that I would get the best reception, I am totally satisfied with the Geek Squad agent who did the installation

The mesh network works great. Grant did a great install and left me a POC phone number for any follow up concerns. Way above the call of Duty. Great job Grant!

The individual helped me find the materials I needed to revive an older hp printer deskjet 3510. Finding ink, printer cable and multi-usb connecter along with some smart drives...