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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad agent set up Home Wi-Fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agent installed the Home Wi-Fi system and insured it was working successfully. Improved coverage throughout home dramatically. He did fantastic job explaining system to us in terms we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always spot on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always exceeded my expectations. Whether it's fixing a computer or helping with a problem with my home theater, they have always been there with the best solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Haven’t needed much help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had everything up and running within a hour, no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wifi install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here when they said the would be and called to let me know they were coming. Had it set up and ready to go in know time. Also let me have the option to use my previous router password which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Dead Spots

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several dead spots throughout the house with a new mesh network. Tech showed up with the right equipment to determine the best places to place the mesh network equipment to cover the entire house. Dead spots are all gone now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new Eero mesh wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician who set up Eero mesh router did a wonderful job. might need a newer modem, but system works great. He was extremely helpful in answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer wifi hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service was excellant, as always,pleasant and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my mesh router and switch set up and explained it to me. He was good at answering any questions I had about it and gave me some tips about it's use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience the incredible intensity, precision and comfort of the Xbox Wireless Controller. Impulse triggers deliver fingertip vibration feedback, so you can feel every jolt and crash in high definition. Responsive thumbsticks and an enhanced D-pad provide greater accuracy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved the problem quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my node to connect to my primary router, after my internet crashed and the cable people came out to fix things. Geek squad was able to fix the problem and I'm back to fantastic WiFi coverage in my backyard and garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard Wardrop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a GREAT job, Very efficient, and friendly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my Go-To service every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I depend on Geek Squad at the Best Buy store for computer issue resolution and for in-home set ups. They recently did a perfect job of setting up a new universal remote for my audio/video system. The technician did it perfectly and gave good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best setup by BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came to the house and reviewed with me my needs. Ordered the parts to be sent to my house. Scheduled appointment at the same time. Install went flawlessly and they showed what they did and how it works. The mesh system they installed fixed my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don’t want to deal with hassle, I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job. Made sure to understand the setup I wanted, talked me through everything, educated me well. WiFi is on point now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using in home service. The agent was very helpful and answered all questions thoughtfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reception Checkup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing my cell phone reception, it was noted a wifi extender would not help, so the tech changed my frequency and suggested that I get an updated modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician resolved password issues with the PORTAL TV system and the home network. Took added time necessary to go over system features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech installer was great. knew his products and was very helpful getting everything set up and working. Couldn't have done it without him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got our WiFi system configured and installed without any glitches. It was a wonderful relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer is now set up!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a 6 week wait to get my computer set up, but the team member was very patient in explaining everything to me and fixed everything for me.

    I would recommend this to a friend