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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,754 reviews
  • Rated 5 out of 5 stars

    Very professional and knowledgeable gentlemen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our Google nest system. They were very professional, and knowledgeable of the instillation process. They completed the job in a timely manner, and we were very satisfied with their great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Eerie router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad technician in installed an Eerie router with two extenders. Worked perfectly. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Wi-Fi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did awesome! We’re fun to work with and watch. Very interesting and definitely know what they are doing! Geek Squad guys that did our house were awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes and also instructions on installing other devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad straightened out my home network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was prompt, courteous, friendly and competent - couldn’t ask for better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent set up Home Wi-Fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agent installed the Home Wi-Fi system and insured it was working successfully. Improved coverage throughout home dramatically. He did fantastic job explaining system to us in terms we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Steve installed my router and so far my laptop connects with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed new mesh router system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed in line coupler for extending existing cat six cable for relocation of new mesh router it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Routers make the difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed a new router and recommended another for complete coverage in my home. The results are magical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet speed improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the man came to set up this set, he said it probably wouldn’t be enough for my house. Luckily he had a set of 3 that has solved our internet problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wifi install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here when they said the would be and called to let me know they were coming. Had it set up and ready to go in know time. Also let me have the option to use my previous router password which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Eero Mesh WiFi System installed by Geek Squad - he did a great job and helped us with solutions to speed up our internet. Was very knowledgeable, patient, and helpful, making sure we understood everything. We will definitely be using Geek Squad again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficulty with smart home setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s taken a few times and still not sure that things are working the way they should. Not sure if that is due to our internet provider or some other reason. At this point the Eero WiFi extender is not living up to what we thought it should be. Not seeing a dramatic improvement in internet speed. We don’t have a lot of confidence in AT &T

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Euro booster and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and helpful. Since I am not tech saavy, they are great with answering questions as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a network problem and certain devices kept going off line and /or would not connect. The Geek Squad diagnosed and fixed the problem. I have used the GS numerous times and I have always been extremely pleased. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam, geel sq member, fixed my harmony system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam, the GEEK SQ MEMBER, was very polite and knowlegable. He fixed a problem with my harmony sytem turning on my tv, and programed universal remote to operate same tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our wifi specialist was great and set up high speed internet throughout the house with no dead spots!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Dead Spots

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several dead spots throughout the house with a new mesh network. Tech showed up with the right equipment to determine the best places to place the mesh network equipment to cover the entire house. Dead spots are all gone now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi assistance to old people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody provided excellent technical service in setting up our two WiFi systems we have in our home. His patience and technical skills are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best Techs set up the WIFI, connect everything. They evaluated everything and made adjustments as needed. Austin Worrell was excellent!

    I would recommend this to a friend