Customer Ratings & Reviews

Experience the incredible intensity, precision and comfort of the Xbox Wireless Controller. Impulse triggers deliver fingertip vibration feedback, so you can feel every jolt and crash in high definition. Responsive thumbsticks and an enhanced D-pad provide greater accuracy.

Joey and the whole Geek squad did a great job installing our mesh system, a new modem and evaluating all of our electronic system. Great investment and return.

They said they would fix our wifi problems, and so far everything is working fine! The total tech guys were polite and professional and definitely new what they were doing. Great job! So far!

The Geek Technician installed the printer drive on one of our computers successfully, and repaired the printer drive on the other computer successfully. He is very knowledgeable and patient. We really appreciate him.

Terrific job by the install team. Juan was outstanding in coordinating install and communicating how to use everything. Could not ask for more. A real asset to Best Buy. Thank you!

Technician was courteous, efficient and talked us through what and how he was progressing. Extremely good experience!

Murray was awesome and very relatable. Easy to communicate with. He was also great with explaining everything and leaving little tidbits of information out there for me. I thoroughly enjoyed his personality!

The agent clearly explained what he was doing. He made easy suggestions and fixed my internet problems.

I could have installed my new eero mesh wifi myself, but the Squad did it in half the time. Plus, they new exactly how to hook up the router and where to place the beacons to get the best signal throughout the house.

Installers Scott and Matt installed and set up Asus GT-AX 11000 Router, Netgear 10 Gig Unmanaged switch on new attic Cat 8 cable network. They were professional, friendly and did an outstanding job.

The service was expertly done. Spent lots of time to do the project right. Excellent!

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Corrected WiFi set up issues. Completed work expeditiously.

Sakaj did a marvelous job setting up and connecting all my devices. He is professional, friendly, and very efficient. Hope we can have him again when we need help.

Time was not allotted to adjust my outside ring cameras as requested and scheduled by the Geek Squad customer service. I had to end up connecting my own printer which was easy, but Products purchase at Bestbuy so plan should have covered install.

I was so happy to have Geek Squad help me install my range extender. I was having trouble with doing this myself. After they were here for approximately 30 minutes it was up and running.

The installation technician Matt was awesome!Extremely knowledgeable and helpful. If you have a lot of tech in your house I would highly advise getting the Totaltech plan.

the agent not only hooked up my modem he also explained the things i did wrong he also got rid of malware that i had downloaded

Technician connected my printer and made recommendation for my mouse. He also connected a TV for me. Got a new modem and had to reconnect all my devices.

The Geek Squad technician arrived as scheduled and proceeded to set-up a new wireless system that allowed clean streaming of shows from online networks throughout the house. I have used the Geek Squad a couple of times and have been pleased with the service each time.