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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,813 reviews
  • Rated 5 out of 5 stars

    eerc/ Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Wi-Fi system but when I purchased it looked very complicated to program with my existing Verizon System. The Geek Squad made this install very simple and pain free.Great guys very polite, very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient surveying my house to determine where to locate the Google mesh units. Now have whole house coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad WiFi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally installed by the geek squad and they were so fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed new mesh router system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed in line coupler for extending existing cat six cable for relocation of new mesh router it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Routers make the difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed a new router and recommended another for complete coverage in my home. The results are magical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad representative was very competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent properly fixed multiple problems are placed all devices on the correct WiFi designation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician connected my printer and made recommendation for my mouse. He also connected a TV for me. Got a new modem and had to reconnect all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Setup by Grey Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grey, the technician was wonderful. She went above and beyond and helped with WiFi setup not only in general but also with multiple printers and other devices. I am very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Eerie router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad technician in installed an Eerie router with two extenders. Worked perfectly. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayne assessed my WiFi situation and installed the new router. he made sure all my devices worked properly. Fast, efficient, professional and just VERY nice. I would certainly ask for him again for any in-home work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job hooking up our internet to all our devices, way beyond my boomer abilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our long nightmare has ended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our WiFi was no longer functioning with a router and 2 extenders. The Geek recommended a puck system which he then installed. We have had high speed Internet ever since. I was very impressed with the technician’s knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was connected in a short time and Kennedy answered all my questions, made sure the connection was made with the cable company, and told me how to return to rented machine. I really appreciate owning our own now. And the service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service technician was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gek Squad very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job connecting and setting up my wireless router system. Very quick, efficient and helpful service....Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very jelpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them come out a take a look at the layout of the house and make recommendations as to what would help. They did that and ordered what we needed. Came back in two days and set up the router system. It was well worth the time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David came within the time frame and installed the wifi amplifier with no problems. I had him stay long enough to make sure all our gadgets were on line and worked. Even with 35+ year old carpeting he wore his booties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv very quickly. He also installed a new router to replace the old one that was not strong enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered every question and we were up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos soundbar and speakers, and three Eero boosters. Phil connected all of our equipment efficiently and explained everything. We haven't had a problem since. He is an outstanding rep for your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly helpful and organized all my devices which were all on different WiFi systems....I had two ...it's complicated but they sorted it all out and everything is working really well.

    I would recommend this to a friend