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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,754 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad representative was timely, friendly, and performed in professional manner. I could have done the setup, but prefer a trained person setup the Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our extended wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very processional and knowledgeable technician. I highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gek Squad very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job connecting and setting up my wireless router system. Very quick, efficient and helpful service....Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set my night hawk up. Very good at his job He explained every thing we understood. Very easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed EEROS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael, our Geek Squad agent, was very respectful and exhibited a high degree of technical expertise. It was certainly a welcome pleasure to have someone solve our internet issue. Thank you again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wi-Fi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job, so happy. They did everything they said they would do. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad I got Best Buy to set everything up for me. They set up my smart tv and routers to work together in harmony. So worth the peace of mind and these guys are so smooth. They know what they are doing. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh system install was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. They set up the mesh system, connected all my devices and made sure it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my devices to NetGear Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a NetGear Ethernet Switch and Geek Squad came to my home to install my devices.. Way to go Geek Squad,, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home WiFi set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time. Reviewed set-up, made adjustments, ensured all wired/wifi workstations were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Greek squad rep was great! Very knowledgeable and patient and thorough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed help with my Netgear internet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was friendly and very knowledgeable with my internet and helping set up my home mesh. Clint Barnett the tech answered all my questions and stayed and help me set up all my devices on the repaired network. Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my WIFI with Netgear Nighthawk Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was very professional, and explained everything in layman's terms so I could manage my own WIFI with my own modem and Xfinity internet. I am very happy with the results and wish I had not been afraid to take this step!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician who attended my home today was friendly, polite and extremely knowledge. This is the second time I have had Sing repair my lap top. In future I intend to ask for him specifically . He is a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First we had two super Geek Squad guys come and install the modem plus router purchased from Best Buy. Then when our internet provider was making the operation a challenge, Geek Squad to the rescue via a live chat and interaction. Well worth the cost of buying the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt did a great job, however we are currently having internet issues. We purchased an Arris modem, nighthawk router, and the velop mesh system. Unfortunately, our internet is worse than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen was very nice, on time and hooked up my computer correctly. Bought a new router and they installed it. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful and professional set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was so well set up with the first Geek member and so helpful. I did need additional help and with no further charge had another member come out to help me. Very professional people with wonderful help. Can"t give enough praise for the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek" we had, Jonathan, was professional, competent, very friendly and sincerely interested in helping us. He installed our new router and explained its' functions to us clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh router system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech installed my new mesh wifi system and taught me how to use it. He also gave me his personal cel phone number in case I had any questions. Best in home service I have ever had!

    I would recommend this to a friend