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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 5,813 reviews
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Technician was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician answered all our questions, was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Euro booster and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and helpful. Since I am not tech saavy, they are great with answering questions as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weak wifi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They said they would fix our wifi problems, and so far everything is working fine! The total tech guys were polite and professional and definitely new what they were doing. Great job! So far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician Chris provided awesome service. He set up our Google nest mesh WiFi system to improve our Xfinity service. Now our house has strong WiFi throughout. No more dead spots!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Gal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Katelyn was outstanding..prompt, efficient, detailed oriented, excellent follow up...set up mesh system and got our internet functioning through our house and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Netgear router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Netgear router. They did it quickly and were very pleasant. I highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel & Culin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel & Culin were great. They removed the old router and installed the new Netgear Router and made sure all connections to the router were in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen was very nice, on time and hooked up my computer correctly. Bought a new router and they installed it. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad works wonders again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was courteous, efficient and talked us through what and how he was progressing. Extremely good experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our wifi specialist was great and set up high speed internet throughout the house with no dead spots!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They brought a fast internet back to my home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! They pick the correct equipment placed at cleanly, and made sure it was working in multiple areas. Completely changed my set up and the functionality of my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never disappointed with the service I receive from Geek Squad the service providers are always polite, professional and very knowledgeable. I appreciate the service they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffrey Sobeck did a fabulous job!!!! Took the time to transfer everything from my old computer to my new! Then set up the Eeros that I had purchased at the time I bought the new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my devices to NetGear Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a NetGear Ethernet Switch and Geek Squad came to my home to install my devices.. Way to go Geek Squad,, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up of Mesh WiFi System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad have been and will be our go-to guys for set up of technology in our home--computer and printer/copier, smart TVs, and now the mesh system to give us best WiFi signals throughout the house. Top quality in every instance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve never had the Geek Squad do anything at our home. We needed our Ring Doorbell connected, WiFi improved and computer backed up. Everything got taken care of professionally and accurately! We will call them again for any issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    changing modems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent not only hooked up my modem he also explained the things i did wrong he also got rid of malware that i had downloaded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hats off to the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with the geek squad that came to the house to set up my new router. The technician was extremely knowledgeable and went completely out of his way to ensure that everything was working correctly. Great value and saved me many headaches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad YEAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so very happy and appreciative with the help I received getting my tv set up. The service people were totally compete professional and caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my network issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent surveyed the entire house and showed me exactly what the problem was and how best to correct and avoid the same issue in the future

    I would recommend this to a friend