Customer Ratings & Reviews

The agent surveyed the entire house and showed me exactly what the problem was and how best to correct and avoid the same issue in the future

Ishmael and Ryan did a terrific job. They set up an eero mesh router and made sure everything was connected and working properly before leaving. Thanks again!

I had requested that they come out and see what the issue was with the new router and what it wouldn’t connect. They did it in a short amount of time and explained the issues after hitting factory reset button.

Matt was so patient with ALL of our questions. He went over all our questions (many times), until he was sure we understood what we were getting. This is our first experience with Geed Squad and it won't be the last. Thank You!!!

Drew and Josh from the Geek Squad programed and set up the WI-FI in our home and made sure that it was working well. So far it has given us a strong signal anywhere in our home.

The agent did a great job installing my Ring software and settting up all my new routers. Everything was connected to my phones and computers and working great when he was done!

Jeremy and his assistant showed up early, got the job done quickly, and were EXTREMELY helpful answering my questions while setting up my modem and router. Thank you.

Michelle with Geek Squad was the best. She was able to get everything up and running and even returned to finish up a device in my guest suite that she could not access on the first trip.

Agent Robert Johnson was exceptional in his duties as a geek Squad associate. I would give him a 10 plus for his work and personality. Vey polite and knows his stuff. Melissa Boles

I have lots of devices I need to plug and this makes it simple!

Geek squad set my night hawk up. Very good at his job He explained every thing we understood. Very easy to understand.

We could not be happier with the customer service we received from the two Geek Squad professionals! This was our first time using them and will definitely not be the last!

I must admit I was nervous about having the Geek Squad set up my new computer but I was really impressed with them. Timothy Huver did an excellent job and I highly recommend him.

The Geek Squad crew installed all three eero devices and ensured all TVs had good WiFi connection.

The person that installed our eero system was great. He was professional provided great insight, suggestions and walked us through the installation process.

Provided courteous, timely, and efficient service. Geek was knowledgeable, friendly, patient, and most helpful. Could not have asked for better service.

the young man who came out to my house to help reconnecting my wifi equipment after a renovation was excellent. he had us up and running without any problems

Agents installed my turntable and fixed my speaker's. Great service....

The agent clearly explained what he was doing. He made easy suggestions and fixed my internet problems.

Once the agent got here the service was excellent, but the wait time to get an appointment was excessive. I understand cutting back to deal with the COVID slow down but you have gone too far.