Customer Ratings & Reviews

Geek squad techs are excellent. They explain in detail how things work and do not make you feel like you don’t know anything

They were great! They pick the correct equipment placed at cleanly, and made sure it was working in multiple areas. Completely changed my set up and the functionality of my system.

Wayne assessed my WiFi situation and installed the new router. he made sure all my devices worked properly. Fast, efficient, professional and just VERY nice. I would certainly ask for him again for any in-home work.

The new install has improved the wifi with all my electronic devices that require a wifi. Justis was courteous and very helpful.

Provided courteous, timely, and efficient service. Geek was knowledgeable, friendly, patient, and most helpful. Could not have asked for better service.

The person that installed our eero system was great. He was professional provided great insight, suggestions and walked us through the installation process.

Agent explored my network setup, attempted to use exiting devices and made recommendations

The Tech Agent was excellent in every way and solved the issue of providing us with excellent internet extended service. He is to be complimented

I am very happy with my new Wi-Fi system but when I purchased it looked very complicated to program with my existing Verizon System. The Geek Squad made this install very simple and pain free.Great guys very polite, very knowledgeable!

Sonos soundbar and speakers, and three Eero boosters. Phil connected all of our equipment efficiently and explained everything. We haven't had a problem since. He is an outstanding rep for your company.

I am never disappointed with the service I receive from Geek Squad the service providers are always polite, professional and very knowledgeable. I appreciate the service they provide.

my original setup only handled up to 100mbps, so needed an upgrade to 300mbps. talked to the knowledgeable staff, and this is what i got. Little more than i anticipated spending (Im cheap), but wow! glad I did. Have had fast wifi and internet since...

Jeremy and his assistant showed up early, got the job done quickly, and were EXTREMELY helpful answering my questions while setting up my modem and router. Thank you.

The agents were incredibly helpful and organized all my devices which were all on different WiFi systems....I had two ...it's complicated but they sorted it all out and everything is working really well.

the young man who came out to my house to help reconnecting my wifi equipment after a renovation was excellent. he had us up and running without any problems

Jeffrey Sobeck did a fabulous job!!!! Took the time to transfer everything from my old computer to my new! Then set up the Eeros that I had purchased at the time I bought the new computer!

Our WiFi was no longer functioning with a router and 2 extenders. The Geek recommended a puck system which he then installed. We have had high speed Internet ever since. I was very impressed with the technician’s knowledge.

The Best Buy technician was on time and installed the TV rack, my new TV, and the new router with no follow-up issues.

Great job! Very Knowledgeable, made everything look easy .

My technician Brian Jones from your Valparaiso store understood our challenges with in-home security.