Customer Ratings & Reviews

Drew and Josh from the Geek Squad programed and set up the WI-FI in our home and made sure that it was working well. So far it has given us a strong signal anywhere in our home.

The agent did a great job installing my Ring software and settting up all my new routers. Everything was connected to my phones and computers and working great when he was done!

The agents did a great job of setting up our new wireless router.

The Geek Squad is very knowledgeable and they were on time and very polite

The agent came in and set up my wifi perfectly and it's been working great ever since. No buffering, no dropping, just smooth sailing all the way.

I had Geek Squad install my Velop Whole House wi-fi system. They did a great job and linked all of my wi-fi enabled smart products to this system. Very professional and very efficient installation. I love Geek Squad for installation of my Best Buy products!!!

David came within the time frame and installed the wifi amplifier with no problems. I had him stay long enough to make sure all our gadgets were on line and worked. Even with 35+ year old carpeting he wore his booties.

We could not be happier with the customer service we received from the two Geek Squad professionals! This was our first time using them and will definitely not be the last!

The installation met all of my expectations! Gold Standard!

Tried to get Wi-Fi extender installed at home and ran into some issues. Called geek squad and they spend more than an hour but finally able to diagnose the original use. Finally I was able to install it properly

The agents, Rodrigo and Adam, were friendly, helpful and knowledgeable in installing my mesh routers. I finally have wifi throughout the house!!!

It was connected in a short time and Kennedy answered all my questions, made sure the connection was made with the cable company, and told me how to return to rented machine. I really appreciate owning our own now. And the service was great.

The tech was on time, and properly diagnosed and corrected my printer and scanner problems. He went the extra mile to show me new things.

Agent Robert Johnson was exceptional in his duties as a geek Squad associate. I would give him a 10 plus for his work and personality. Vey polite and knows his stuff. Melissa Boles

I had them come out a take a look at the layout of the house and make recommendations as to what would help. They did that and ordered what we needed. Came back in two days and set up the router system. It was well worth the time and money.

The agent was able to confirm what I was doing and helped improve signals. Months earlier one of your tech people came out to install a new printer. It works when wired to my iMac, but I can’t get it to print wirelessly from my iPad or iPhone. Any help?

WE WERE ALLWAYS KEPT INFORMED OF RRIVAL ARRIVED EARLY BUT CALLED AHEAD. WENT TO WORK AND SOLVED OUR PROBLEMS PROMPTLY AND VERRY KNOWLEDGABLE.

Michelle with Geek Squad was the best. She was able to get everything up and running and even returned to finish up a device in my guest suite that she could not access on the first trip.

The agent was helpful, both with setting up our internet and with providing important information.

Agents installed Wi-Fi errors to areas of house. Agents were friendly, knowledgeable and answered all concerns