Customer Ratings & Reviews

The agent came in and set up my wifi perfectly and it's been working great ever since. No buffering, no dropping, just smooth sailing all the way.

Dusty was on time and worked very thoroughly and efficiently.

Having issues with my wi-fi and figured it was mean. I am a little older and by no means get anything about wi-fi. They were awesome and so helpful and patient

The agent set up my router and connected everything to it. He was pleasant and helpful. It has worked perfectly giving me a good connection to the internet in every room of my house.

The Geek Squad person did a great job setting mesh up and explaining how it works. He even suggested we get Roku as our TV is old.

The Geek Squad associate was Wonderful in helping me connect me various problems with my different devices!! He was great!!!

The agent hooked up all my tvs to youtubetv . Never could have done that myself

I just love having Geek Squad there for all of our questions and problems that we don't know how to fix. I would never think of buying anywhere else because of Best Buy's great prices and our GEEK SQUAD!!! Thank you.

The Geek Squad installed a new router in a professional manor. When we found that our printer would not scan, they returned and did not charge us. That's good PR. Thank you.

The agents, Rodrigo and Adam, were friendly, helpful and knowledgeable in installing my mesh routers. I finally have wifi throughout the house!!!

Geek Squad Agent Robert corrected an incorrect install of Home WiFi system in switch to Spectrum including optimizing my eeros 6 and new Arris internet modem purchased from Best Buy.

Would certainly use them again, I was impressed by their efficiency, and got my WiFi device up and running quickly, checking everything that was connected to it to make sure they worked, before leaving

The gentlemen that came to my home were professional and very knowledgeable. They were able to correct my issues in a matter of minutes and exceeded all of expectations.

Geek Squad members installed my TV, wifi, and security system. They were very knowledgeable, polite and professional. They ensured everything qorked before leaving.

They came to house and set up our Orbi… something Comcast had no idea how to help us unless we wanted to rent equipment. When in doubt I go straight to Best Buy

The new install has improved the wifi with all my electronic devices that require a wifi. Justis was courteous and very helpful.

Agents setup my 3 EECO nests to allow for connectivity throughout the house to include my Google video doorbells.

Geek squad techs are excellent. They explain in detail how things work and do not make you feel like you don’t know anything

Sean installed my new router/modem combo and made sure all my devices were synced up and running. He didn't leave until we did some troubleshooting too

WE WERE ALLWAYS KEPT INFORMED OF RRIVAL ARRIVED EARLY BUT CALLED AHEAD. WENT TO WORK AND SOLVED OUR PROBLEMS PROMPTLY AND VERRY KNOWLEDGABLE.