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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,754 reviews
  • Rated 5 out of 5 stars

    Excellent Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent, Chris, was very knowledgable. He set up our home Wi-Fi quickly and efficiently! He made sure he checked to make sure everything was working properly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike had us up and running in no time! He is always on time, knows what he's doing and is a great representative for your services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful with wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with my wi-fi and figured it was mean. I am a little older and by no means get anything about wi-fi. They were awesome and so helpful and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and his partner did an outstanding job with set-up and explanation regarding use. Very impressive!! Thank you very much!! Really enjoying much improved coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SuperInstaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer checked signal strength at multiple locations for each eero unit. Placed perfectly to provide strong signal everywhere I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience has been The Geek Squad will do whatever necessary to ensure everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my WiFi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fantastic. They came and the tech was knowledgeable about how to set up the equipment I needed in order to get my WiFi connected to work correctly. So grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cleated up router issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had requested that they come out and see what the issue was with the new router and what it wouldn’t connect. They did it in a short amount of time and explained the issues after hitting factory reset button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my internet equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel did an excellent job - very professional - would definitely recommend this young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates mounted my bedroom tv on the wall and connected two Google Chromes for me. They were extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was very pleasant and professional when he was in my house. He explained everything to me and came back when it wasn't working like I thought it should. He got everything up and running for me. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Technician was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician answered all our questions, was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The tech contacted me with their estimated arrival time; and did arrive on time. Very professional; and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessed total tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who did my wifi setup was amazing! He really did everything perfectly. He helped alot. I would definitely recommend him for any help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean installed my new router/modem combo and made sure all my devices were synced up and running. He didn't leave until we did some troubleshooting too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new internet services quickly and effectively. It is always a pleasure to have the Geek Squad in my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money spent period Had no idea where to even start Can not believe COMCAST wound do NOTHING given the money I send them EVERY month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up of Mesh WiFi System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad have been and will be our go-to guys for set up of technology in our home--computer and printer/copier, smart TVs, and now the mesh system to give us best WiFi signals throughout the house. Top quality in every instance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve never had the Geek Squad do anything at our home. We needed our Ring Doorbell connected, WiFi improved and computer backed up. Everything got taken care of professionally and accurately! We will call them again for any issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of a node issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my node taken care of and haven't had any other issues. Nice work

    I would recommend this to a friend