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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad set up my new smart TV and WiFi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillip and Sean were awesome! Set up everything along with notes and recommendations on how to run the system....They definitely went above and beyond!!! Thanks Geek Squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates mounted my bedroom tv on the wall and connected two Google Chromes for me. They were extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our eero system perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was great. He set up our mesh wifi quickly and explained everything to us clearly and simply. Fantastic experience and exceptional service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plenty smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time was curteous and competent...plenty smart that guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my Netgear 43

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the Geek Squad setting up my router. UR rep keyed up my tv, phone, iPad, desktop PC. He was professional & on time. Glad Covid didn’t stop UR service. Thank U!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician was on time and installed the TV rack, my new TV, and the new router with no follow-up issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came over and in no time had the system set up running and downloading the latest software!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money spent period Had no idea where to even start Can not believe COMCAST wound do NOTHING given the money I send them EVERY month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was very good at his job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech, worked hard to do the task. did asll the tasks necessaary for me to get online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our WiFi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! They are so helpful and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was helpful in all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were absolutely kind, helpful, and very respectful as they hooked all things up with the TV and computer. I recommend them for any of your electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad quickly and efficiently set up my new home wi-fi and printer. It sure would have taken me a whole lot longer to get it all set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike had us up and running in no time! He is always on time, knows what he's doing and is a great representative for your services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad connected my Wi-Fi quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was efficient and professional fixing my Wi-Fi connection. I have no complaints with his service.I would have given 5 stars but my appointment was cancelled two times by Best Buy before finally arriving two weeks after I scheduled the first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The tech contacted me with their estimated arrival time; and did arrive on time. Very professional; and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes and also instructions on installing other devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my WiFi. They were very informative, helpful, and completed everything accurately. They answered all my questions and were very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents set up my Netgear Router and assisted with Advanced TV setup issues including Amazon Prime setup, Very friendly and was very pleased with the work one by the agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring security installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team - they installed my Ring security system and explained how it works also walked me through the app and responded to all my question overall great job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick! The geek squad member did a great and complete job.

    I would recommend this to a friend