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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 5,754 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting our tv. Very informative about how to operate. Would highly recommend geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi Equipment install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the new equipment and services provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wasn't present at the time the work was done but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't present at the time the work was done but my assistant was and he related that all went as well as could be expected. We have had no issues since the set up so all is most satisfactory.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home WiFi, Internet, TV and Home Phone Sys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Robert corrected an incorrect install of Home WiFi system in switch to Spectrum including optimizing my eeros 6 and new Arris internet modem purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup of new computer plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit I was nervous about having the Geek Squad set up my new computer but I was really impressed with them. Timothy Huver did an excellent job and I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our eero system perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was great. He set up our mesh wifi quickly and explained everything to us clearly and simply. Fantastic experience and exceptional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my router/ modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up really quick and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this plan. Great when they come to the house. Knowledgeable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lots of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lots of devices I need to plug and this makes it simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed sound systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my speaker systemq in the family room. It sounds great, so qreat to have a sound system that sounds so great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always excellent service! Any ppl I would ever call! Good, honest advice & assistance. Always friendly too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He helped me to setup my wifi and came back to complete the job. Very good job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support and got the job done emplaning a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great. Wes was very good and knew his products. He helped us understand what was new with our new i14 pro iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. Recommend highly, very pleased with the service and installation. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was both courteous and efficient. He took care of all of technology problems and had everything up and running in no time. Thank you Geek Squad Agents for your continued exceptional service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolved problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met expectations. Pleasant and helpful explaining and resolving the issues Only negative comment is it took 2 weeks to get the Geek Squad to come out for an appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solved problems with telephone and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super installation and workmanship courteous and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad scores again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had a complicated install with lots of separate zones and did an excellent job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CJ was the 1st person to arrive. He installed streaming on all TV's and WiFi. It all appeared to work until after he left. I tried to call him about one of the TV not being connected to the internet. I left 4 voice mail messages and never received a response or call back. Finally I called the store for an appt which was scheduled out quite a ways. The person who came did have a business card and wouldn't give me his name - only he Cory was all he'll tell me and gave his phone number. He didn't explain what he did or help me understand at all making it difficult for me after he left. I'm really not satisfied if this is how the Geek Squad does business. There needs to be more professional approach to your business.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Determined to make it work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech support team partnered with a computer tech support rep to configure the Orbi to work with the AT&T 1000 Fiber Optic system. It took several visits - but eventually the unit is functioning just fine!

    I would recommend this to a friend