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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 5,813 reviews
  • Rated 5 out of 5 stars

    Travis Mason is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis Mason is outstanding. His assistant Jason was very good. I want Travis to do all my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved by geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been frustrated with my spectrum WiFi for months and figured the geek squad could give me some suggestions. Changed to a mesh system that gives we unbelievable coverage. They set it up and got it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my mesh network quickly and efficie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my mesh network quickly and efficiently, far more efficiently than I would have been able to do and without the aggravation I would have endured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Lynksys WiFi extender system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was completed in a timely, professional and courteous fashion. System works just as expected and we would definitely recommend your service and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our extended wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very processional and knowledgeable technician. I highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new Router and connected multiple devices to Wi Fi. Very nice person. Willing to explain things to me in a way I could understand. Router works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who set up my eero was extremely knowledgeable and professional. He arrived on time and set up my eero mesh system and tested it thoroughly. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cut the cord to cable and the Zeek Squad helped us. We had a few glitches but we would highly recommend. You do need to know that you need a unlimited data plan to stream tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new internet services quickly and effectively. It is always a pleasure to have the Geek Squad in my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke was consistently helpful, understanding and patient, working through issues caused by a third party. He was willing to devote additional time and trouble shoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always professional and excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that my geek squad agent always ensures I understand the work performed and the benefits installation provides. Always professional, courteous, friendly and kind answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech was professional and courteous. His expertise made my home network work flawlessly throughout the entire house, which is over 3,500 square feet. No more dead spots! Took the guesswork out and saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek was helpful in installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired Geek Squad to install our new Orbi router since we are pretty clueless about tech. They did a fine job and also helped out with a new laptop we had just bought from Best Buy. Thanks to our Geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A 10-star experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was the best! Professional, knowledgeable, skilled, caring, efficient, and made sure the work was completed just as I hope it to be! A 10-star experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Greek squad rep was great! Very knowledgeable and patient and thorough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fabulous smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 55" Sony Smart TV. A technician calibrated it for me so that everything looks REAL. It is very tempting to sit for hours watching cable, library DVDs and Netflix, but I know I have to get up and move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad couldn't have been more helpful. They not only completed the install on time, but went above and beyond to help troubleshoot issues with my wireless connection to my new device. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Consultation is Worth the Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician Brian Jones from your Valparaiso store understood our challenges with in-home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help and communications from the squad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and the squad are a team. Everything they did was well coordinated, timely and efficiently completed. My highest regards for this service and I will recommend them whenever the opportunity arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew iPhone problematic with dual band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were doing and determined I had purchased wrong system for my iPhone app, eero not compatible with my iPhone 8, needed different msg system - Orbi works with iphone

    I would recommend this to a friend