Customer Ratings & Reviews

Knowledgeable, helpful, and accomplished what I needed. Now my wi-fi is up to date and will allow me to take a job.

Geek Squad quickly set up new mesh router and helped me add my main computers/phones to the new network. Excellent customer service.

The agents installed my WiFi. They were very informative, helpful, and completed everything accurately. They answered all my questions and were very personable.

They installed my mesh network quickly and efficiently, far more efficiently than I would have been able to do and without the aggravation I would have endured.

The agents were absolutely kind, helpful, and very respectful as they hooked all things up with the TV and computer. I recommend them for any of your electronic needs.

Geek squad techs were extremely knowledgeable with the setup and placement of the three units provided with the kit. Before leaving , they made sure that all of our Wi-Fi enabled devices were connected and working properly.

Would certainly use them again, I was impressed by their efficiency, and got my WiFi device up and running quickly, checking everything that was connected to it to make sure they worked, before leaving

Helpful. Knowledgeable. On time. Just what we were hoping for.

Great team - they installed my Ring security system and explained how it works also walked me through the app and responded to all my question overall great job done

Our Geek Squad agent was so helpful in setting up our Netgear system. We now can receive internet connection outside on our deck as well as clear pictures from our outdoor security cameras. Very happy with all aspects of service.

Great Job by Cody from geek squad on both my Arlo security sustem and my Eero mesh network. Don't want anyone else to handle installation.

Willis got me set up in a hurry. Tested everything and now I have WiFi signal in a room that didn’t before.

Technician was very professional and knowledgeable. All devices were connected and tested following installation of a new multi room mesh WiFi Orbi system. Will use this service again.

Everything was completed in a timely, professional and courteous fashion. System works just as expected and we would definitely recommend your service and product.

I appreciate the Geek Squad setting up my router. UR rep keyed up my tv, phone, iPad, desktop PC. He was professional & on time. Glad Covid didn’t stop UR service. Thank U!

I just love having Geek Squad there for all of our questions and problems that we don't know how to fix. I would never think of buying anywhere else because of Best Buy's great prices and our GEEK SQUAD!!! Thank you.

The installer was very thoughtful and thorough. He made sure everything was correct before he left. He even came back after lunch while we had to exchange the old router to a newer one.

Phillip and Sean were awesome! Set up everything along with notes and recommendations on how to run the system....They definitely went above and beyond!!! Thanks Geek Squad!!!!

The technician connected all three units and made sure that they were working properly. He was very professional and thoroughly reviewed the setup.

The agents unpacked and installed my TV. He were very knowledgeable and they explained how my remote functioned. They made me feel so confident that I could use the features of my new TV.