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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,813 reviews
  • Rated 5 out of 5 stars

    Service from the Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made the installation happen and repeatedly followed up to ensure I was aware of what was needed, when things would happen and ensured things were working after the installation. Great work and extremely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my Netgear mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician connected all three units and made sure that they were working properly. He was very professional and thoroughly reviewed the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Wi-Fi Eeros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed Wi-Fi errors to areas of house. Agents were friendly, knowledgeable and answered all concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos on a god well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the service the Geek Squad Agent provided. He was informative helpful and fast. Further he made sure all wireless devices were connected to the new WIFI device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed our EERO Pro 6E WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, we were pleased with the prompt, professional installation by the GS Team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer mystery solved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Wilson solved my printing mystery quickly and easily and offered other suggestions for more effective use of my laptop. It was a very productive visit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed sound systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my speaker systemq in the family room. It sounds great, so qreat to have a sound system that sounds so great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear install by Cody Of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job by Cody from geek squad on both my Arlo security sustem and my Eero mesh network. Don't want anyone else to handle installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my WiFi Connectivity issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and fixed my issue of the TV not staying connected to the Sufi. Very professional and knew what they were doing. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service and also the wonderful customer service that have. They also take all the precautions before they come to your home. I really love their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad agent installed my new cable modem and new router and got everything working in a short time. He was wonderful and knew the answeres to all the questions we gave him. Did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wifi install by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad quickly set up new mesh router and helped me add my main computers/phones to the new network. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up the wifi, TV and all the others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience the way he went about his business setting it up. Great he did very good job. He answer all of my questions. I would get the geeksquad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I gained valuable tech knowledge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation met all of my expectations! Gold Standard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support and got the job done emplaning a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great. Wes was very good and knew his products. He helped us understand what was new with our new i14 pro iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Network assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explored my network setup, attempted to use exiting devices and made recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Return Visit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the agent 3rd visit to complete the last few issues we were having. Even though he was unable to install a product that fit our needs, he was responsive and diligent in trying different solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up and set up my new equipment in short order. They answered my questions, offered direction where they deemed it appropriate and even made an adjustment to another purchase I'd previously made from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assess and reccommend on WiFi installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was knowledgeable and willing to work on my situation. I recognize that these systems are complex, nevertheless the result seemed to effectively address the immediate situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were thorough and friendly. They were respectful of my home. I had an issue with my home phone not working; they were quick to respond and fixed my issue.

    I would recommend this to a friend