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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 5,813 reviews
  • Rated 5 out of 5 stars

    Good Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very thorough and explained to me everything that was done. There were. very considering of y expectations. I had some follow-up questions after their left and they answered my questions over the phone promptly. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. Recommend highly, very pleased with the service and installation. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were awesome. They were very knowledgeable and everything went as expected. They even checked back to assure everything was working the way it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, helpful, and accomplished what I needed. Now my wi-fi is up to date and will allow me to take a job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians arrived promptly and did a great job getting TV set up to a new service. They answered my questions and showed me how to work remote etc. Greatly appreciated the work they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google WIFI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent tried to figure out why my Google WIFI connections were not working and resolved the issues and helped download the Google Home app on my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my internet equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel did an excellent job - very professional - would definitely recommend this young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience has been The Geek Squad will do whatever necessary to ensure everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLE AND EFFICIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE GUYS KNOW THERE BUSINESS THEY RECOMMENDED SOMETHING DIFFERENT THAN WHAT I HAD PURCHASED TO GET THE JOB DONE. GAVE ME A DISCOUNT ON THE NEW PRODUCT AND IT IMPROVED MY OVERALL PERFORMANCE GREATLY. OH, YEAH...VERY HAPPY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geak Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and professional. They were able to answer all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took four visits to get all the components of the sound system to work together. Each visit from the Geek Squad got the system closer to completion. They never gave up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset printer and fixed tv issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech fixed the problem with our new tv and reset the printer for us. It was all minor issues but he was very courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad set up WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived at the agreed upon time. Set up the new WiFi set and made sure that all devices were connected and working. Gave advice on future needs or potential issues,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Joseph knew his business!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly. Upgrade was necessary but my tech made it super smooth and painless.... here I go buying more from Best Buy and super happy doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my mesh internet with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my Mesh Internet. They were on time, thoughtful, and helpful! I would absolutely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does a great job every time! This time was no different. They answered every question I had and helped me with everything I needed. I am never sorry for calling for their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is really proficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone came to our house and fixed all our computers and everything was working perfectly. I'm so glad we invested in the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician you sent to setup my purchase was excellent. He was patient, thorough and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined the geek squad club it’s so worth it because I am not very good at computer stuff made an appointment they came by put up my TV and my mount in the backyard they were very efficient and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected the modem-router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was great setting up the wi-fi router and modem. He made sure every piece of equipment was connected and working before he left.

    I would recommend this to a friend