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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 5,754 reviews
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Branden was knowledgeable, friendly and efficient. A nice young man who talked and explaned things as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and competent service man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came to my home was very well informed and helped me a lot. I'm glad that Best Buy has the Geek Squad and that I signed up for your service. I already recommended your service to several friends and clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are highly competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians handled their work with great dispatch and expertise. They were very polite and focused on the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST, FRIENDLY AND EFFECTIVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the install of a new router and modem for a friend who had a LOT of problems with her home system. The install went well and all her problems were solved. Having Geek Squad do the install was an excellent choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Great communication, the guys were on time, quick, meticulous and friendly. I will definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up your home Wi-Fi network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a Geek Squad Agent set up my home Wi-Fi network to maximize performance and optimize security. The Agent connected my wireless devices, recommend solutions to dead spots and slow speeds, plus perform an Internet speed test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always professional and excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that my geek squad agent always ensures I understand the work performed and the benefits installation provides. Always professional, courteous, friendly and kind answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time, good guidance on use and troubleshooting for future reference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is really proficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone came to our house and fixed all our computers and everything was working perfectly. I'm so glad we invested in the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and communicated arrival. He was efficient and answered all questions with some suggestions for ease of use and improve service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi Setup +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Rob were great. Not only setup new Wi-Fi system for us but also got the wireless printing working on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service and also the wonderful customer service that have. They also take all the precautions before they come to your home. I really love their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy mesh wifi installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did a great job installing our new mesh wifi. He knew a lot about placement and performance and was done in just a few minutes. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew iPhone problematic with dual band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were doing and determined I had purchased wrong system for my iPhone app, eero not compatible with my iPhone 8, needed different msg system - Orbi works with iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician was very professional and knowledgable. Friendly and willing to answer questions. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved by geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been frustrated with my spectrum WiFi for months and figured the geek squad could give me some suggestions. Changed to a mesh system that gives we unbelievable coverage. They set it up and got it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linksky wifi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher is always so helpful and knowledgeable. He explains everything in easy to understand terms and knows exactly how to fix the problem almost immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up the wifi, TV and all the others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience the way he went about his business setting it up. Great he did very good job. He answer all of my questions. I would get the geeksquad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router installation and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was totally professional and knowledgeable. I will always ask for him on future investments of my electronics.

    I would recommend this to a friend