Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5754 reviews
(5,754 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quick installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Branden was knowledgeable, friendly and efficient. A nice young man who talked and explaned things as he went along.
I would recommend this to a friendRated 5 out of 5 stars
Very nice and competent service man
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who came to my home was very well informed and helped me a lot. I'm glad that Best Buy has the Geek Squad and that I signed up for your service. I already recommended your service to several friends and clients.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad are highly competent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians handled their work with great dispatch and expertise. They were very polite and focused on the job.
I would recommend this to a friendRated 5 out of 5 stars
FAST, FRIENDLY AND EFFECTIVE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the install of a new router and modem for a friend who had a LOT of problems with her home system. The install went well and all her problems were solved. Having Geek Squad do the install was an excellent choice!
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Great communication, the guys were on time, quick, meticulous and friendly. I will definitely use them again!
I would recommend this to a friendRated 5 out of 5 stars
set up your home Wi-Fi network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a Geek Squad Agent set up my home Wi-Fi network to maximize performance and optimize security. The Agent connected my wireless devices, recommend solutions to dead spots and slow speeds, plus perform an Internet speed test.
I would recommend this to a friendRated 5 out of 5 stars
Always professional and excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that my geek squad agent always ensures I understand the work performed and the benefits installation provides. Always professional, courteous, friendly and kind answering my questions.
I would recommend this to a friendRated 5 out of 5 stars
TV issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were on time, good guidance on use and troubleshooting for future reference
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is really proficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Someone came to our house and fixed all our computers and everything was working perfectly. I'm so glad we invested in the geek squad.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad connected tv very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and connected to all my devices
I would recommend this to a friendRated 5 out of 5 stars
Geek squard service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time and communicated arrival. He was efficient and answered all questions with some suggestions for ease of use and improve service.
I would recommend this to a friendRated 5 out of 5 stars
Wi-Fi Setup +
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel and Rob were great. Not only setup new Wi-Fi system for us but also got the wireless printing working on my laptop.
I would recommend this to a friendRated 5 out of 5 stars
Love their service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love their service and also the wonderful customer service that have. They also take all the precautions before they come to your home. I really love their service.
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy mesh wifi installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent did a great job installing our new mesh wifi. He knew a lot about placement and performance and was done in just a few minutes. Great job!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad knew iPhone problematic with dual band
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knew what they were doing and determined I had purchased wrong system for my iPhone app, eero not compatible with my iPhone 8, needed different msg system - Orbi works with iphone
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service technician was very professional and knowledgable. Friendly and willing to answer questions. I was very impressed.
I would recommend this to a friendRated 5 out of 5 stars
Saved by geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been frustrated with my spectrum WiFi for months and figured the geek squad could give me some suggestions. Changed to a mesh system that gives we unbelievable coverage. They set it up and got it working.
I would recommend this to a friendRated 5 out of 5 stars
Linksky wifi extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christopher is always so helpful and knowledgeable. He explains everything in easy to understand terms and knows exactly how to fix the problem almost immediately.
I would recommend this to a friendRated 5 out of 5 stars
Set up the wifi, TV and all the others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very good experience the way he went about his business setting it up. Great he did very good job. He answer all of my questions. I would get the geeksquad again.
I would recommend this to a friendRated 5 out of 5 stars
Router installation and set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael was totally professional and knowledgeable. I will always ask for him on future investments of my electronics.
I would recommend this to a friend
