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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 5,813 reviews
  • Rated 5 out of 5 stars

    Wi-Fi Setup +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Rob were great. Not only setup new Wi-Fi system for us but also got the wireless printing working on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Branden was knowledgeable, friendly and efficient. A nice young man who talked and explaned things as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went over the existing conditions regarding the wireless internet connections and it was determined that if the present situation continued we might have to try a more powerful modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician was very professional and knowledgable. Friendly and willing to answer questions. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. I don't know ,much about this stuff, all IO know is that I have no issues with signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emere was a very knowledgeable, polite and patient technician. He was able to troubleshoot our issues and restored our television and surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    indispensable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have for anyone unable/unwilling to attempt what can be a major technical and engineering feat. geek squad excels at ensuring compatibility and successfully merging functions of multiple electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable, efficient, competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was smart, fast, and competent. He explained things as he did the installation and gave me options. Best of all, he was a NICE guy! Made doing business pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE WAS EXCELLENT, SET US UP W/NEEDED EQUIP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GREAT SERVICE WITH THE GEEK SQUAD! THEY TAKE A PERSONAL INTEREST IN YOUR NEEDS. THEY ASSIST YOU AND ENSURE YOU HAVE ALL THE NECESSARY EQUIPMENT, NOT INCLUDED IN YOUR PURCHASE, AND DEMOSTRATES ITS USUAGE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nathan knew his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan was fantastic, very knowledgeable. Took all the time required to get it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antenna install and Harmony Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the Antenna and updated the Harmony. He was very professional and answered all of the questions. I would ask for him on our next service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wi fi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good thing we had Shawn come and look at the wi-fi in the house to make sure it was working because we had a router and they were working against one another so now all devices are working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose is a master at installing wifi networks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose came out and installed four EERO routers and four netgear eight port switches in my home. He made sure that all of my devices worked seamlessly. I would highly recommend him for any further needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and got what I asked for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted my system Security improved and new computer hooked up to new secure system not old system. The system was updated all items reconfigured as needed in under an hour. Well worth it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up really quick and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this plan. Great when they come to the house. Knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and assistance in maximizing my internet using existing devices. Thanks, Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TiVo setuo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TiVo mini and needed to change my network to a MOCA set up to get it to work. The geek squad did it in less than an hour and explained the details to me so I could troubleshoot in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router installation and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was totally professional and knowledgeable. I will always ask for him on future investments of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech knows his job and did it well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed or rather reinstalled a router as previous one was defective. System works really well now. Even added a Ring doorbell and it's working amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of setting up our new wireless router.

    I would recommend this to a friend