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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 5,754 reviews
  • Rated 5 out of 5 stars

    Modem installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    J C was great. Made sure everything worked perfectly before she left and was very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WI-FI problems vanished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computers and other equipment had WI-FI connection problems. I do not have them any longer, the Geek Agents fixed all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my new Wi-Fi router super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy Program that lets me use the Best Buy techs to install all of my purchases including technical support for Wi-Fi products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my replacement modem and router. He then reprogrammed my Chrome cast for my t.v.. I was very satisfied with the work he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved WiFI with help of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James installed WiFi extenders throughout the house which greatly improved our WiFi capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my mesh internet with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my Mesh Internet. They were on time, thoughtful, and helpful! I would absolutely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service explained process Always get the geek squad Don’t get the contract person They are bad Poor workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin installed my new Netgear Orbi try band mesh and I am very pleased. He is real quality technician. The quality of my wifi has improved significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connect my google points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that connected my google points were well knowledge and professional. He connect my google points and my internet is connected all over my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad agent installed my new cable modem and new router and got everything working in a short time. He was wonderful and knew the answeres to all the questions we gave him. Did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi install was awesome!! The squad was extremely thorough and knowledgeable of my needs and how I could get the most out of my service. I’m extremely happy with the final product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad router check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Geek Squad agent (Brian) come out and check out if I had my router completely set up correctly. He did a little touch up on setting it. Very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my WiFi router with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booster wasn’t working at the house. The agent replaced our old router with a new Orbi WiFi Mesh System and we Now get great coverage throughout the house. Very professional in doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech was professional and courteous. His expertise made my home network work flawlessly throughout the entire house, which is over 3,500 square feet. No more dead spots! Took the guesswork out and saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If large house, this is way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy set everything up including keeping previous ID number, so did not have to change network address and passwords for any devices. Works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set everything up. Works great. They fixed the problem I had with the internet dropping off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS Deliver the Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sixto & Cesar are the best and were very helpful for those who are not as tech savvy. Thank you, A++++++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were awesome. They were very knowledgeable and everything went as expected. They even checked back to assure everything was working the way it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TimT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very nice, but they used the wrong attachment on the back of the TV and the wall. The expandable attachment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Joseph knew his business!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly. Upgrade was necessary but my tech made it super smooth and painless.... here I go buying more from Best Buy and super happy doing so.

    I would recommend this to a friend