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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,813 reviews
  • Rated 5 out of 5 stars

    awesome Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, pleasant, efficient, communicated pre-appointment and while installing was patient with educating me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of a node issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my node taken care of and haven't had any other issues. Nice work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He helped me to setup my wifi and came back to complete the job. Very good job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent set up my Wi-Fi Router and connected my electronics. Very professional. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Very Knowledgeable, made everything look easy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great on locating the best spot for my Wi-Fi extender and now my whole backyard (8000 sf lot) has great Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Internet Genius

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t figure out why my router would not connect to the internet myself but the Geek squad found the problem quickly and fixed the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received prompt service and the technician who came out was very informative. He had a wealth of knowledge and was able to answer all of our questions. Our internet works better and we know more about how to keep it going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support/setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the fact that they will come to the home to do what needs to be done. If it can't be settled on the phone, they will make appointment for you to take the product to the store. They are very helpful and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs. All working well and great support from the team. I would recommend this to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here on time, solved immediate problem as well as others not specified in my request for service. Personable and pleasant to have in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Geek Squad folks to set up all my electronic gear! Very inexpensive to have it done right! I appreciate the professionalism and patience the tehnicians exhibit..I have lots of questions and they explain it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technically smart and able to communicate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad guys! They are to a person technically smart and able to communicate to this 70 year old!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troy was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy was great on our questions, honest with his answers, worked quickly and attentively. Told us about product that might help our problems. Did his job with expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Success With Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a group of life savers!!!! If you are not computer literate these guys will save your life!!! Worth every penny!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician Timothy was amazing! He installed our system, connected all our devices and explained everything as he did so. He was neat and clean and very knowledgeable. A pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set it up and he was so knowledgable and professional and nice. Answered all of our questions and gave us his business card. Tried to tip him but he refused saying they are not allowed to accept tips. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and nice technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my 55” inch TV that was purchased at Best Buy and installed by the geek squad. It turned out that my problem was with the cable company and not the TV. The tech was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys set up the items fast and efficiently and it all works great! Will have them install the next item we buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt resolved my concerns of my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was patient in listening to all the problems confronting me regarding my laptop. He is very knowledgeable and was able to resolve my concerns. Thank you.

    I would recommend this to a friend