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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,754 reviews
  • Rated 5 out of 5 stars

    Expert advice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edson and Jo installed my eero router at my home and it works great. Showed me how to work the app and how to improve my gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh Wifi install w multiple named connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with Geek Squad team to develop the best case scenario for my live streaming activities. Afterwards, implemented the solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did what they said they would do. On time, quick install. In an out in 20min. Unfortunately the orbi system didn't work for my home and I paid $100 for the install of it. Of course non refundable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Technical Setvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my WiFi in my home troubleshooted because there were areas not covered and they were able to identify the problem, correct the issue and get the network working correctly and efficiently within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffrey Klein and Casper were terrific. They showed me how to use the remote. They set it only one remote was necessary. They were pleasant, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up and set up my new equipment in short order. They answered my questions, offered direction where they deemed it appropriate and even made an adjustment to another purchase I'd previously made from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home installation of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and set up my erro-6 and linksys-8 port switch much quicker than I could have. Then tested the signal and eithernet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The epitome of professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend unequivocally Geek Squad service. In this particular case, the tech was not only expert but friendly and willingly answered all my questions in clear terms. I not only got great service but learned a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to date on technology and customer oriented. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my new PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very polite and personable. He installed my new PC vey quickly - I would probably still be working on it. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time and immediately went to work. The entire set up of the whole house Wi-Fi system was done in a minimum of time with maximum results! They were friendly clean and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad described WiFi so I understood device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated Geek Squad’s quick installation of my router and WiFi, and his patient description of both devices. He was very polite and helpful as well. Good job Best But for hiring such good people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable agent who quickly solved my issue. Even went beyond and provided advice about an upcoming purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved Networking Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men arrived and stayed until they solved all of my home networking issues. Very pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful in setting up our 2 Eeros. The were efficient and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians arrived promptly and did a great job getting TV set up to a new service. They answered my questions and showed me how to work remote etc. Greatly appreciated the work they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got everything working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad checked our google wi-go extender, reset the system, rechecked everything to make sure it was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wi-Fi installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed multiple Wi-Fi routers. They were very knowledgeable, professional and helpful. The installation and setup was quick and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A patient service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, Dustin Tanner, for your service, knowledge and patience in explaining tech to a non-tech person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician was friendly, efficient, and knew exactly what he was doing. The very definition of a true professional.

    I would recommend this to a friend