Customer Ratings & Reviews

Tech people were very impressive. They knew exactly what to do and doug right into the installation. There were a lot of options to consider where the pods to be placed. I knew based on their discussion, I would have never been able to do this myself. Money well spent

Fast and efficient! Yet, took the time to explain the system, taught me how to use it and treated to make sure all was working correctly.

Great Investment - although the Google wifi is designed as a DIY installable product, having the Geek Squad set it up was well worth the cost. They were on time, assessed my situation and began to work on the installation in a matter of minutes. The connected all of my wifi ready devices to the whole house wifi network and didn't have an issue trouble- shooting a particular device that seemingly didn't want to pair with the system. These guys are Real pro's. My investment saved me a ton of time and potential frustration.

The service techs connected are new H P Ènvy 6500e series to our new H P Envy X360 Laptop. The printer gave them a lot of trouble connecting but the stayed right on it until it was connected right, couple of hours.

Was very helpful & professional. Adjusted our TV for me.

it is always great to have in home service and i wish every little thing i needed was free, but seems not to be the case

Jared Leonard and his co-worker did an excellent job in setting up router and explaining what they were doing and how it worked

Victor installed my router and answered all my wuestions

My tech was Bill. Very polite, knowledgeable and completed my Wi-Fi hook-up for my printer, laptop, LG TV, Wi-Fi booster and phone. Excellent tech.

Routers installed perfectly, friendly and knowledgeable

The technicians arrived punctually; I presented the situation; they assessed the situation, and got me back in business as far as a reliable wireless router installation. I'm quite satisfied.

Paddy converted our telephone, television, & sound system from Mediacom to Tmobile. He was very knowledgeable and helped us understand the steps plus explained the funcions necessary for us to use everything. He was pleasant and was able to answer our questions in terms that we could understand. Thanks Paddy

The geek squad replaced our Wi-Fi boosters and our signal is back to being strong and dependable. Two great people did the work. They were efficient and knowledgeable. We hire geek for all our technology needs and have never been disappointed.

Ivan from the Geek Squad installed our network. He is awesome!

Geek Squad provided top notch, prosessional support setting up my WiFi system, along with connecting all my electronic devices, to include computers, tv's, phones, and printer. Provided friendly and Excellent Service.

We had recently purchased the Google mesh network & set it up. The first day it worked great but then after that, we had issues. After much troubleshooting, we couldn't get it to work like we wanted, so we called Geek Squad. It turned out it wasn't a problem with the product but our wires were loose at connection points. Whoops!! Agent Sunday was great at quickly figuring it out & he even gave us a call back the next day to ensure all was still working well. I will say, the only issue we had was not specifically with Geek Squad, but maybe all of the team members. We had a store credit that we were going to use to pay for the Geek Squad service. I asked Agent Danielle if we could use it, she said yes. When Agent Sunday called to confirm the appointment, he said we could use it. When we went to use it, we couldn't use it with Agent Sunday & I ended up having to drive to the store to use the store credit card. It turns out, there is one store credit card that has only a bar code & then there's one that has the magnetic strip. The field agents can only run those cards with a magnetic strip. It would be beneficial for all to be aware of this to avoid the issue I had.

Majestic my technician did an excellent. He set it up, was very thorough and answered ALL my question! He ensure no stone was left unturned.

The technician was a true expert in installing my home’s new wi-fi network - new cable modem, new router, and configured all wi-fi connected devices. Great job!

I was able to install my Linksys mesh WiFi system easily enough and most of my devices worked well. Some devices however wouldn't respond at all. When Andrew came to my home he found that certain devices were not responding to the new 5 ghz network. He was able to split the service into two networks so that the devices that will only work with the slower network now work and the newer devices still work with the faster network. I'm very happy with the results.

Reid was the technician that helped me. Reid is extremely knowledgeable, efficient and professional. I could not have installed my Mesh System without Reid’s expertise. Thanks again Reid