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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5751 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the efficient Wi-Fi setup, quick and knowledgeable installation, and the ease of use of the Home Wi-Fi system. Positive feedback also highlights the technicians' expertise and professional service, resulting in a fast and reliable connection. A small number of customers mentioned challenges with signal strength in certain locations. Overall, the experience is overwhelmingly positive, with users praising the product's performance and the helpfulness of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 5,751 reviews
  • Rated 5 out of 5 stars

    Home WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted WiFi to all floors of house Works greatWi fi has good reception everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    made sure everything worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed Star link after carefully checking to make sure it would work. HE WAS very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never would have figured out the install by myself. They did a great job and even came back to follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived punctually; I presented the situation; they assessed the situation, and got me back in business as far as a reliable wireless router installation. I'm quite satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. Diagnosed the problem and resolved it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    No problems, helpful, informative and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad nailed it again! Installed the router, switch and another HDTV. They made suggestions, were very informative and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my EER0 WiFi system quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was tremendous, couldn't ask for any more than him. He did the install and couldn't do enough for me, asking me when he finished if there was anything else he could do. The install was great, the wifi is great! Glad i made the decision to upgrade my wifi and get it from Best Buy, wouldn't have bought anywhere else, being a total tech member really pays off with not only installs but also with computer tune-ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was 4th service because it took 3 service calls to get the correct outside contract in for the 1st project. This time was inhouse geek squad. Night and day. This guy took such good care, shuffled orders around while at the house to take care of us in 1 call. Corrected first "outside" contractors misinformation and left the job improved and complete! Couldn't have been happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad, Gary, excellent and efficient as alway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent efficient installation with complete explanation of unit and operation. Assisted with proper locations throughout house in most efficient locations. Service was scheduled and completed quickly. Very appreciative of Gary's efficiency in scheduling.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed outdoor home security system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once all the components arrived and a licensed electrician completed his work, all components from Best Buy were installed in one visit by the BEST Geek Squad employee I have or ever hope to meet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff are the best. Fixed my AT&T router problem that was having trouble connecting to 2.4GHz Apps. They can fix anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek to the rescue again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replaced our Wi-Fi boosters and our signal is back to being strong and dependable. Two great people did the work. They were efficient and knowledgeable. We hire geek for all our technology needs and have never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the sort of person who likes to assemble things for themselves. And I'm not adverse to reading the instructions. Still, you can't know everything (where would you put it?), so I elected to have the Geek Squad set up my new super alien crunching router and set up my new UFO blasting armor plated Roku streamer. He did it all in no time and was extremely patient and helpful explaining all of their assorted features and capabilities. For sheer stress relief, it was absolutely worth the fee. I'm through giving myself brain damage setting up stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Our Geek Squad Guy was AWESOME!~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glenn did an awesome job connecting our new modem and EERO system and getting it set to function perfectly for our home and uses. He answered all of our questions and even arranged with our local ISP for return of their old and outdated modem and made sure all charges for that modem were dropped as of a certain date. Wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, Courteous, Competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech who came out to set up my wiFi system was very clean, courteous and competent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient! Yet, took the time to explain the system, taught me how to use it and treated to make sure all was working correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super tech savy, It's good to have someone that you can trust to install new tech. Quick and efficient. Very professional and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install internet TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paddy converted our telephone, television, & sound system from Mediacom to Tmobile. He was very knowledgeable and helped us understand the steps plus explained the funcions necessary for us to use everything. He was pleasant and was able to answer our questions in terms that we could understand. Thanks Paddy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had someone come out to setup a new modem/ router. It ess purchased from T /Mobile , and not Best Buy. The person was a little skeptical, but , was able to set everything up in about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional throughout!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service in my opinion was very professional throughout from the beginning to the end of the installation process

    I would recommend this to a friend