Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 5,754 reviews
  • Rated 5 out of 5 stars

    install of wireless and router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went very well, no problems. The crew was clean polite, show covers in house. Reviewed with me the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Success With Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a group of life savers!!!! If you are not computer literate these guys will save your life!!! Worth every penny!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad worked well with each other and was open to ideas to complete my view of a wider coverage and easier command

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antenna install and Harmony Update

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the Antenna and updated the Harmony. He was very professional and answered all of the questions. I would ask for him on our next service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to network system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the services provided by the Geek Squad. Polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Christopher hooked up my new modem and router. He hooked up everything with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new router quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was on time, efficient and professional. He got me up and running with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is great with my 1st. Smart TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv staying till I was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Internet Genius

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t figure out why my router would not connect to the internet myself but the Geek squad found the problem quickly and fixed the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Worth It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician got everything set up perfectly and answered all my questions patiently and professionally. Would highly recommend letting Best Buy handle your network install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zane came to install my modem and get everything going. He is very knowledgeable. He is friendly but professional. Make sure Geek Squad retains him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does a great job every time! This time was no different. They answered every question I had and helped me with everything I needed. I am never sorry for calling for their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got printer working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a prompt hookup of my printer that was always off line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer internet connection problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came because I could not connect my new computer to the internet. He gave advice which I followed and all worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my WiFi extender.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and helpful. I now feel comfortable next time I have an issue, knowing geek squad will be able to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee very knowledgeable and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and made sure it was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install eero 6 Dual-Band Mesh Wifi System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of my in home EERO Mesh System was efficient and professional. The Tech agent was superior. Very happy with the result!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and provided extra mile service to ensure I was happy with the service and knowledge of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech knows his job and did it well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed or rather reinstalled a router as previous one was defective. System works really well now. Even added a Ring doorbell and it's working amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined the geek squad club it’s so worth it because I am not very good at computer stuff made an appointment they came by put up my TV and my mount in the backyard they were very efficient and fast.

    I would recommend this to a friend