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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 5,813 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. We had to replace our network setup and they got us up and running, plus explained everything. We've quit trying to figure out all this electronic stuff...just let the Geek Squad do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was excellent. He answered all of our questions and the appointment was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS Deliver the Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sixto & Cesar are the best and were very helpful for those who are not as tech savvy. Thank you, A++++++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad worked well with each other and was open to ideas to complete my view of a wider coverage and easier command

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He took care of my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy answered all my questions and fixed my problem. He was very patient and helpful and I would recommend him and the service to others. Overall they did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installer that came out to install the Ring cameras and router. I had numerous issues with my internet. My installer was able to get my system up and running and was very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved Networking Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men arrived and stayed until they solved all of my home networking issues. Very pleasant and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional installation of router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up our new router and connected our devices. He was patient when one device didn’t connect right away & good at troubleshooting the issue. Also, answered all questions professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time, good guidance on use and troubleshooting for future reference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved WiFI with help of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James installed WiFi extenders throughout the house which greatly improved our WiFi capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wifi devices timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service knowledgeable professional answered questions with confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my new Verizon router - great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new Router and helped me by registering the installation with Verizon on my account. They did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I had the Geek Squad set up a modem and eero for me. They were very thorough and made sure everything worked before they left and that I knew how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Agent Jerry was very knowledgeable and helpful. He took the time to explain the issues with our system and made recommendations on how to correct it. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi and installed my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is always nice helpful educated and hands down the best with installing or fixing projects quickly without issues. Always prepared for the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and provided extra mile service to ensure I was happy with the service and knowledge of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeater (WAP) setup and configuration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my wireless access point (WAP)/ repeater and router in less than 1 hour. I recommend their services to any one needing wi-fi set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful in setting up our 2 Eeros. The were efficient and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. Always efficient, knowledgable, kind, and helpful to those of us who are a bit technologically challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always so understanding and helpful. I cannot say enough good things about everyone that I have dealt with. Thank you. Linda

    I would recommend this to a friend