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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5756 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 5,756 reviews
  • Rated 5 out of 5 stars

    Glad we enlisted the experts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed our specific needs for wi-fi and recommended products that would work best for the coverage we needed. The install was smooth and seamless. Glad we enlisted the experts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A M. Brown came to our home to install what I call a signal amplifier and a sound bar for the TV. He was just super - took all the time we two old people needed to understand what we had just purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi installation and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech (Beau) installed and configured my new router and made sure everything worked correctly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mess net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took the time to ensure the mesh net was set up properly and activated. He showed me how to use the mobile app and additional unit if desired. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team of geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional and attentive to ensure the service was set up properly and worked with high throughput.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert Technician reset computer and assisted with setting up with new password, and patiently answering our pertinent computer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero exchange and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service! Eddie and Brian are personable and professional every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always so understanding and helpful. I cannot say enough good things about everyone that I have dealt with. Thank you. Linda

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best WiFi purchase available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a stronger WiFi router because we operate so many devices at one time. This router works just as advertised. Much better response time when using multiple devices in your home. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never happier!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted for one minute our Total Tech package. The Geek Squad is always available, punctual and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ from Geek Squad is a very good technician install all my devices with care and a professionalism extremely good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member Jim set up network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Wi-Fi network was set up with the Orbi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job very helpful and professional work absolutely i recommend Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeater (WAP) setup and configuration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my wireless access point (WAP)/ repeater and router in less than 1 hour. I recommend their services to any one needing wi-fi set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wifi/internet set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was a LIFE SAVER! My current internet provider was completely lost, thankfully the GEEK Tech was there to get me back online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi mesh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work on installing my Wi-Fi mesh system. He explained everything perfectly. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Wi-Fi System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and set-up Wi-Fi System. They did a good job for me.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 3 out of 5 stars

    This was soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes he took out my old routers and put the new nest ones in. Made sure they worked and that was it. I finished hooking up to the wifi that he didn't. I might be or confused what the service comes with...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional, Was very open to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi and installed my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is always nice helpful educated and hands down the best with installing or fixing projects quickly without issues. Always prepared for the job!

    I would recommend this to a friend