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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 5,813 reviews
  • Rated 5 out of 5 stars

    Great technical assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician for my Best Buy home equipment set up was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solved problems with telephone and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super installation and workmanship courteous and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my router/ modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam always gives me great service. He's prompt, efficient, and solves my phone and computer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my go to for help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing. Syncing up all the “smart devices” was tough enough, but when two or three would not work, it was time to call the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect WiFi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring doorbell installer could not connect to WiFi. But Colin of (Geek Squad) set it up with no problems and also took the time to make sure I knew how to us all the features. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never happier!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted for one minute our Total Tech package. The Geek Squad is always available, punctual and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job helping me and explaining how to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job explaining and setting up the system to maximize coverage for the entire house and back yard. found a bad network cable and helped me run a new cable to the back of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great. He took the time to help me figure out my setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Communicative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a supurb, professional install. Communicative and on time. Very tidy. Knowledgeable for old building plumbing too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our TV and system. They did a great job and were very polite and helpful. They answered a lot of questions we had about the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rely on Geek Squad to handle your installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the best system for wifi reception throughout the house. A great value. Professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad tech was on time and completed the install quickly. He took time to he explain all necessary info needed to use the router. GREAT SERVICE !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team of geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional and attentive to ensure the service was set up properly and worked with high throughput.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to an expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being the most tech savvy person, it was worth the money to have the experts at Geek Squad set up my new router. It saved me time and the possibility of screwing it up. I also have 24/7 tech help for a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi implementation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get a thorough comprehensive implementation. Our wifi still does not work properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    yes and they were so helpful and called the next d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have improved tv and even my cell phone reception im so pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad experts set up a new router for our home network. This change improved our wireless speed for all the devices we have in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad in home support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Joshua did a great job of setting up my new EERO6 wifi mesh system! Very competent, personable, courteous and professional! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved a Wi-Fi problem in our home. Very professional and friendly.

    I would recommend this to a friend